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The Nursing Station is the board you keep open for a whole shift. It answers one question — who needs something right now — and lets you record it without walking back to the desk.

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Before you start

The board’s idea of “due” is not a guess. The observation interval, the grace period and your shift boundaries are set once by an owner under Settings → Facility — see Facility. If patients look overdue when they are not, or “nothing charted this shift” reads wrong, that is where it is fixed.

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What you’re looking at

The heading reads Nursing Station, and under it: Observations due across the ward. Recording happens on the patient. Filter chips sit across the top and double as counts. Selecting one narrows the board: Overdue · Due · No obs yet · Doses due · No fluids charted · All patients Below them are the controls: Use Bed order while you are walking, and Priority when you come back from a break and need to catch up.

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The worklist columns

With nothing outstanding the board reads Nothing waiting. On a brand-new hospital with no admitted patients, that is what you see — and it is correct, not broken.

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Read and write the handover

A Shift handover block sits above the worklist, on the page rather than behind a button, because a handover that takes a click stops being read.
1

Read what the last shift left

Until anyone writes, it says Nothing written this shift yet.
2

Add to it as you go

Type into Add to the handover… and select Add to the handover. Write through the shift rather than saving it all for the end — this is the first thing the next person reads.
3

Correct your own entry

You can correct an entry you wrote while its shift is current, and for one hour after the shift ends so you can fix a slip found at handover. Select Edit under your entry, change the text and select Save correction. The entry then shows Edited with the time; select it to read what it said before — the original is always kept. Nobody else can change your entry. Once the hour has passed, the entry is read-only and a correction is a new entry.
4

Notice an entry that changed after you acknowledged

If you acknowledged the handover and the writer then corrected an entry, it shows Edited after you acknowledged. Read it again — the acknowledgement stays recorded, but the words are not the ones you read.
5

Open the full history

Open handover shows this shift; once the previous shift has entries the button becomes Handover & history and shows both.
6

Page back further

The sheet opens on a Current shift tab. Select Previous shifts to page back through history beyond the shift immediately before — each row names the shift and when it started, how many notes it carries, who wrote them, and whether the incoming shift acknowledged it; select a row to read its notes. Choose a ward on the board first: a handover’s history belongs to one ward, so Previous shifts asks you to choose one, the same as writing to the handover does.
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Narrow to a sub-ward

A ward divided into sub-wards shows a second picker inside the handover sheet, defaulting to Whole ward. Choosing a sub-ward — for the current shift, the composer, and Previous shifts alike — reads that sub-ward’s own entries together with anything written for the whole ward; it never hides the ward-wide notes. Writing while a sub-ward is chosen files the note against that sub-ward.

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Chart from a row

Each row carries up to three actions, and which of them you see depends on your profession.
1

Select Chart

The primary action. It opens the charting sheet over the board, so you keep your place in the list.
2

Pick the tab you need

The sheet has Observations & fluids and Drug chart, and always opens on Observations & fluids — that is the question the board asked. It shows every vital-sign reading for the patient, wherever it was taken — triage, this stay, or the client record — with a This stay / All readings toggle, plus fluid balance for the stay.
3

Or write a note from the pen

The pen offers a Nursing note if you are a nurse, or a Round note if you prescribe. A role with neither sees no pen. Saving confirms with Nursing note recorded or Round note recorded, and the row’s Last note updates.
4

Send something to the patient without leaving the bedside

Send to patient, in the charting sheet’s footer, opens the same three-step sheet the patient’s record uses — forms, signature requests and consent documents in one list, with anything they already have open marked so it does not go twice. See Send a form.
5

Use Open for anything bigger

Open leaves the board for the patient’s full inpatient chart — every tab, the whole stay. See Ward admissions.

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Working offline

The board and the observation form keep working. Two things do not, and each says so rather than failing quietly:
  • Writing a note needs a connection — on the pen.
  • The drug chart needs a connection — on the Drug chart tab.
A stale drug chart is a claim about a patient’s medicines, so it is never served from cache. See Working offline.

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Who can do this

The board checks nothing when you open it — anyone who can reach the Inpatient group can read it, and Role navigation is what narrows that. Role and permissions decide what you may record once you are in: Two things surprise people. Enforcement is opt-in per person — someone never saved in the permissions sheet is unrestricted, and the sheet warns “Saving starts enforcing”. And a denied action is recorded in the audit log while an allowed one is not; hiding a module from a role’s sidebar is a convenience, not a security boundary. See Staff permissions.

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Check it worked

  • The row you charted shows a fresh Last obs or Last note.
  • Its Status badge moves from Overdue or Due to Recorded.
  • A patient with nothing outstanding drops out of the Overdue and Due chips.
  • Your handover text is visible in the Shift handover block to the next person who opens the board.

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Common issues

Check the ward select is on All wards, that no text is left in Search patient or bed…, and that you are on the All patients chip rather than a narrower one. Then switch to Priority to bring the most overdue to the top.
Writing a note needs a connection. Reconnect and try again — nothing half-written was saved, and nothing is lost by waiting.
The drug chart needs a connection. It is never served from cache, because a stale drug chart is a false statement about a patient’s medicines.
The observation interval or the grace period is set too tight for your ward, or the shift pattern moved. Both live in Settings → Facility — see Facility.
The pen follows your profession: nurses get Nursing note, prescribers get Round note, and a role that writes neither sees no button. Use Open and write from the patient’s chart instead.
It needs the Enterprise plan and the In-patient care area in Settings → Facility. See Care areas.

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FAQ

Yes — the charting sheet’s Drug chart tab records doses without leaving the board. If a colleague has claimed the round on another device, give from that device or open the patient’s full chart.
No. Only the person who wrote an entry can correct it, and only while its shift is current plus an hour. Everyone else reads it. Corrections keep the original wording, which anyone can open from the Edited label.
Everyone who opens the Nursing Station for that ward during the same shift, and the next shift once theirs begins. It is a ward record, not a private note.
The row updates on the next read of the board. Select Refresh — and check you charted against the right bed, since the sheet names the patient at the top for exactly that reason.
No. Notes already written stay where they were filed; only future ones follow the new boundary. That is why an owner should change the pattern at a quiet changeover and tell the ward first.
No. The board is a worklist across the whole ward; the chart is one patient’s whole stay. Open takes you from one to the other.