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Prescription List is the pharmacy unit’s working queue: every script written across the hospital today, waiting for someone at the dispensary to pick it up. It is where a pharmacy shift starts.

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What you’re looking at

The page opens with a greeting and the line Here’s a list of all prescriptions for today! — a reminder that this is the day’s queue, not the archive. For anything older, go to Prescription history. Above the table: The table itself carries eight columns, five of them on by default: A Ward Patient badge on a row means the script belongs to an admitted patient, and the row’s actions change wording to match — View Ward Prescription, Dispense Ward Prescription. The footer sets how many rows you see — 5, 10, 20 or 50 per page — and tells you how many there are in total. Empty states. A hospital with nothing written today shows No prescriptions found. If you have typed in the search box and nothing matches, you get No prescriptions match your search criteria. instead — clear the search before concluding the queue is empty.

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Open a script

1

Find it

Enter the patient’s name or hospital number in Search for prescription. Selecting anywhere on the row opens it, so you rarely need the menu.
2

Open the row menu

Select ⋯ at the end of the row. View Details is always offered, to everyone.
3

Read it in view mode

View Details opens the script read-only: the medications, quantities, dosage, frequency, duration and any instructions the prescriber left. Use this when a ward rings to ask what was written.

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Dispense from the queue

The dispensing actions appear only for staff signed in as a pharmacist. Everyone else sees View Details and nothing more.
1

Pick a Pending script

Only a script at Pending offers Dispense. One already at Dispensed offers Update instead, for correcting what was recorded.
2

Select Dispense

The script opens in dispensing mode with the prescribed lines in front of you.
3

Draw the stock against it

Recording that medicine physically left the shelf happens in the Fill Rx tab of Inventory — that is the step that moves stock, links it to the patient, and takes a witness for a controlled item. See the pharmacy station for the full flow.

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Who can do this

Two different gates decide what you get here. Role decides whether the module opens at all. The Pharmacy group needs the In-house pharmacy care area, and on Enterprise an owner can hide the group from a role entirely under Settings → Role Navigation. Permission decides what you may do once inside. Two behaviours surprise people. Enforcement is opt-in per person — a colleague never saved in the permissions sheet is unrestricted, which is why the sheet warns “Saving starts enforcing”. And a denied action is recorded while an allowed one is not; hiding the Pharmacy group from a role is a tidiness measure, not a security boundary.

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Check it worked

  • A dispensed script shows Dispensed in the Status column, with your name under Dispensed By.
  • The row leaves the pending part of the queue and can be found in Prescription history.
  • If you drew stock in Fill Rx, the item’s on-hand figure in Inventory has dropped by what you gave out.

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Common issues

There is text in Search for prescription. Clear it. The other empty state — No prescriptions found. — means the queue genuinely has nothing in it.
The queue does not poll continuously. Select Refresh. If it still does not appear, check the prescriber saved it rather than leaving the form open.
The dispensing actions are for pharmacists. Ask an owner or manager to check your role — see Roles.
Patient Type, Date and Mode are hidden by default. Switch them on under View Columns.
It needs the Enterprise plan and the In-house pharmacy care area in Settings → Facility. See Care areas.

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FAQ

No. This is today’s working queue. History is the cross-day record of everything ever dispensed, and it is the one to search when a patient asks what they were given last month.
They belong to an admitted patient, written on the ward rather than in an outpatient clinic. They dispense the same way; only the wording changes.
A pharmacist gets Update on a dispensed row. The original record is not erased — the change is recorded against your name.
Not on its own. Stock moves when you draw it in the Fill Rx tab of Inventory. Keeping the two steps distinct is what makes the stock figure trustworthy.
Ordinary items, yes — see the pharmacy counter. Anything needing a witnessed dispense is refused at the till by design.