Before you start
Where your hospital requires two-factor for staff, theatre history is gated on it. A signed-in session is then not enough — if yours has not been verified with a second factor you are told Two-factor verification is required to view theatre history. and nothing loads. Set it up under Two-factor authentication. A hospital that does not require two-factor never meets this.What you’re looking at
The heading reads Case History, and under it: Past and upcoming cases across days. Search by case number or procedure.
Rows look exactly as they do on the day list: times, case number, procedure, then patient · theatre · side, with the status badge on the right. Nothing here is ever flagged Delayed, because a case from three weeks ago being “late” against today’s clock is a meaningless statement.
The search deliberately does not match patient names. Look a case up by its number or its procedure; if you only have the patient, open their record and work from there instead.
Find and open a case
1
Set the period first
The range select is the cheapest filter. A case from last quarter will never appear while the range is Last 30 days, however precise your search text is.
2
Search by case number or procedure
Type into Case number or procedure…. Results narrow as you type; you do not press anything.
3
Narrow by state
Use In flight, Completed or Cancelled when you know which you want. All is the default and is usually the fastest place to start.
4
Open the case
Select the row. The case sheet opens with its Surgical safety checklist, Status and Operation note exactly as they stand — including a Signed badge and read-only fields where the note has been signed.
5
Take a copy if you need one
Download PDF on the operation note produces the perioperative record. A note that was never signed is stamped as unsigned on the PDF, so a draft cannot be mistaken for a final document.
Correct something you find
History is for reading. A completed case shows This case is completed. A correction is recorded as an amendment, not a status change., and a cancelled one shows This case was cancelled. Schedule a new case rather than reopening it. Neither offers a way back — if the record is wrong, record the correction as an amendment so the original stays intact.Who can do this
Three things have to line up, and they are different kinds of thing:
Permissions then govern the acts you can perform on a case you have opened:
Enforcement is opt-in per person: someone never saved in the permissions sheet is unrestricted, and the sheet warns “Saving starts enforcing”. A denied action is recorded in the audit log while an allowed one is not. See Staff permissions.
Check it worked
- The case you wanted is in the list with its case number and the right status badge.
- Opening it shows the checklist badges as they were left, not as blanks.
- A signed operation note carries a Signed badge and read-only fields.
- A downloaded PDF of a signed note carries no unsigned stamp.
Common issues
Two-factor verification is required to view theatre history.
Two-factor verification is required to view theatre history.
Your hospital requires two-factor and your session is signed in but not second-factor verified. Sign in again and complete your second factor — see Two-factor authentication.
That range is too large to search. Choose a shorter period.
That range is too large to search. Choose a shorter period.
The date window is wider than the search will run. Drop to Last 90 days or Last 30 days, or add search text to narrow it.
I cannot find a case I know exists
I cannot find a case I know exists
Check the range first — Last 90 days is the default and will hide anything older. Then check you are searching by case number or procedure; patient names are not matched.
Showing the first 200 cases
Showing the first 200 cases
The result set was capped. Narrow the date range or add search text; there is no page two.
Could not load theatre history.
Could not load theatre history.
A transient failure. Try again, or narrow the search — the message itself suggests both. If it persists with a narrow range, contact support.
FAQ
Why does history show upcoming cases too?
Why does history show upcoming cases too?
Because “find me that case” is not a question about the past. Anything booked in the period is here, which is why the default tab is All and why In flight exists as its own filter.
Can I export the list?
Can I export the list?
Not as a list. Open a case and use Download PDF on its operation note for the perioperative record. Aggregate figures live in Analytics.
Do cancelled cases show why they were cancelled?
Do cancelled cases show why they were cancelled?
Yes. The reason entered at cancellation is recorded on the case and shown when you open it — cancelling without one is not possible.
Is opening a case here logged?
Is opening a case here logged?
Yes. Every view of a theatre case is written to the audit log with your name, the case and the time. Owners and managers can review it under Audit log.
Can I reschedule a case from history?
Can I reschedule a case from history?
Only if it is still live. Open the case to see its detail panel and choose Reschedule — it appears for cases that are scheduled or in theatre, and needs the Book and reschedule cases permission. A completed or cancelled case refuses: “This case is completed and can no longer be rescheduled.”Rescheduling moves the existing case, keeping its number, notes and history. It is not the same as cancelling and re-booking, which ends one case and starts another.