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Memberships are recurring plans patients buy from the hospital — a maternity package, a corporate scheme, an annual screening plan. This tab builds the public page where they sign up, brands it, and gives you the link to share or embed.

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What this tab controls

A Live preview panel on the right renders your unsaved edits at desktop or mobile width.

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Set it up

1

Check the prerequisite

A membership cannot be sold without somewhere for the money to land. Connect and finish onboarding in Online payments first — a page that is live but cannot take a payment is worse than one that is off.
2

Claim your address

Under Your link, set the Page address. The indicator underneath tells you at once if the shape is wrong or the address is taken.
3

Write the content

Fill Headline and Subheadline at minimum. Use Intro for who the memberships are for, and Footer note for renewal and cancellation terms.
4

Brand it

Pick an Accent color and a Theme, and upload a Page logo if the hospital’s main logo is not the right one for a public page.
5

Decide what shows and in what order

Choose a Layout, pick a Featured plan if one is the recommended option, and drag the plan list into the order you want. Only plans that are public and active appear here.
6

Save, then go Live

Select Save changes, then switch Off to Live and save again. Until you save, the note reads “Save your changes so the live page reflects them.”

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What changes once you save

  • The hosted page goes online at your address and starts accepting signups. Patients pay through the payout account connected on Online Payments — the hospital’s own subscription is unrelated.
  • A signup creates a membership record against that patient, so renewals and benefits are tracked from the moment they pay.
  • The published page shows exactly what you saved — an unsaved edit shows in the preview and nowhere else, including in an embed already on your website.
  • Only public, active plans appear. Retiring a plan removes it from the page at once; a patient already on it is not affected.
  • Switching to Off takes the page down immediately. The address returns nothing; existing memberships continue to bill.
The one that catches people out: changing the Page address changes links you have already shared. Posters, emails and QR codes pointing at the old address stop working with no redirect. Pick the address before you print anything, and if you must change it, re-issue every link that carried the old one.

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Check it worked

Select Open and view the page in a private browser window. You should see your headline, your branding and your plans in the order you set — with the featured plan highlighted. Run one signup end to end on a cheap plan: checkout should complete, the success message should be yours, and the membership should appear against that patient in the hospital.

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Common issues

The builder starts on Essential: “Brand your public signup page, choose which plans to feature, and embed it on your own website. Available on the Essential plan and above.” See Change your plan.
Accountants can reach settings but not this tab’s controls.
Either nothing has changed, or the slug check is failing. Read the indicator under Page address — it names the rule that failed.
The plan-order list says so when there is nothing to show. Publish a plan in the Memberships module and it appears here.
The payout account is not finished. Check Onboarding: Complete and Charges: Enabled in Online payments.
“Upgrade to Team to drop your membership signup right onto your own website (floating button, inline, or raw iframe). Your hosted link above works on every plan.”