What you’re looking at
The page opens with a greeting and the line View complete history of all pharmacy prescriptions and dispensing records — the sentence that tells you this is the archive, not today’s work. Two controls sit above the table: Search for patient, which filters by the person rather than by the medicine, and New Prescription, which takes you back to the live queue to start a fresh script. A View Columns dropdown with a Toggle columns list is on the right. The table is six columns:
Each row’s ⋯ menu offers a single action, View Details.
Empty state. A pharmacy unit that has never dispensed anything shows No pharmacy history available. If something has gone wrong loading the page you get an error message in its place instead — that is a different thing, and refreshing usually clears it.
Find a past prescription
1
Search by the patient
Enter a name or hospital number in Search for patient. The box searches people, not drugs, so searching for a medicine name returns nothing.
2
Read the row
Prescriptions tells you how many medications were on that script and Date when it was last touched, which is enough to pick the right one out of several visits.
3
Open it
Select ⋯ → View Details, or select the row. The screen changes to Prescription Details with a Back to History button in the corner.
4
Read the detail
You get the full script as it was written and filled — each medication with its quantity, dosage, frequency and duration, who prescribed it and who dispensed it.
5
Go back to the list
Select Back to History. Your search text is not carried back, so re-enter it if you are working through several records.
Reading the badges
The badge beside the hospital number tells you how the patient reached the pharmacy, which is often the fastest way to narrow a list:- Ward — an admitted patient, dispensed against a ward prescription.
- New Patient — their first attendance.
- Follow Up — a returning outpatient.
Who can do this
Role decides whether the page opens. The Pharmacy group needs the In-house pharmacy care area, and on Enterprise an owner can hide it from a role under Settings → Role Navigation. Permission decides what you may do once inside. History is a read surface, so there is very little to gate:
Two behaviours worth knowing. Enforcement is opt-in per person — a colleague who has never been saved in the permissions sheet is unrestricted, and the sheet warns “Saving starts enforcing” before you change that. And a denied action is recorded while an allowed one is not, so hiding this page from a role is a convenience, not a security boundary.
Reading a patient’s dispensing record is a clinical read, and it is written to your hospital’s audit log with your name against it.
Check it worked
- The script you wanted is on screen under Prescription Details, for the right patient and the right date.
- Dispensed By names the pharmacist who filled it.
- Back to History returns you to the list without losing your place in the record.
Common issues
Searching for a drug name finds nothing
Searching for a drug name finds nothing
Search for patient matches the person, not the medication. Find the patient, then read their scripts.
A prescription from this morning is not in history
A prescription from this morning is not in history
History is built from dispensing records. A script still working its way through today’s queue lives in Prescription list until it is filled.
The page shows No pharmacy history available
The page shows No pharmacy history available
Nothing has been dispensed yet in this hospital. It is an empty archive, not a fault.
A red error appears instead of the table
A red error appears instead of the table
That is a load failure rather than an empty list. Refresh the page; if it repeats, note the time so support can match it against your audit log.
I cannot dispense from here
I cannot dispense from here
History is deliberately read-only. Dispensing happens on the live queue and, for stock, in the Fill Rx tab of Inventory.
FAQ
How far back does it go?
How far back does it go?
All of it. History is the complete record for the hospital, not a rolling window, which is why it is the right place to answer a query about last year.
Why does the Date column sometimes change?
Why does the Date column sometimes change?
It shows when the record was last updated, so a script corrected after dispensing shows the correction date. The original detail is still in the record.
Can I export the history?
Can I export the history?
Not from this page. Pharmacy figures over a period are reported on the pharmacy station and in Analytics.
Does a ward prescription appear here too?
Does a ward prescription appear here too?
Yes, badged Ward. Inpatient and outpatient dispensing share one record.
Is a counter sale a prescription?
Is a counter sale a prescription?
No. Over-the-counter sales are recorded in Pharmacy sales; this page is prescriptions only.