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The Pharmacy Station is the dispensary’s own dashboard: how the unit is performing, the stock behind it, and the form you write a new prescription on. It is the screen a pharmacy lead keeps open.

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What you’re looking at

The heading reads Pharmacy Station. Beside it sit a date-range picker, which every figure on the page obeys, and New Prescription. Three tabs: Analytics opens with four tiles — Total Medications, Active Prescriptions, Dispensed Prescriptions and Low Stock Alert — each with its change on the previous week. Below them are five charts: Prescription Trends (“Daily prescription and dispensing patterns”), Top Medications, Inventory Status, Staff Performance and Predictive Analytics (“Forecasted medication demands”). If the figures cannot be loaded you get Could not load pharmacy analytics rather than a screen of zeros. That distinction is deliberate: a quiet page of zeros looks exactly like a hospital that dispensed nothing, and the two need different responses. Reports carries Refresh and Generate Report, with a Report Types list to pick from. A brand-new unit has no reports until you generate one.

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Write a prescription

1

Start it

Select New Prescription. You can also reach the same form from the prescription list, or write the script inside the consultation — prescribing from the consultation keeps it attached to the encounter that justified it.
2

Choose the patient

The Select Patient card searches with “Search by name, ID, phone, or email…” — four ways in, so you are not stuck when a patient cannot remember their hospital number.
3

Set the date

Prescription Date defaults to today. Change it only if you are recording something written earlier.
4

Add each medication

Search with “Search medications…” to add a line. Every line needs Mode *, Quantity *, Dosage * (for example “500mg”), Frequency * (“2x daily”) and Duration * (“7 days”). Instructions (Optional) — “Take with food” — is where you write what the patient needs to hear. Repeat for each drug.
5

Review the total

Additional Notes carries anything the pharmacist should know. The Prescription Summary panel shows an Estimated Total so nobody is surprised at the counter.
6

Save

You get Prescription created successfully, then a Prescription Created dialog showing a Reference:. Quote that number to find the script again, and print it from the dialog if the patient is taking paper away.

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Fill a script from stock

Writing a script and moving stock are two steps on purpose. Until stock is drawn, nothing has left the shelf.
1

Open Fill Rx

Go to the station’s Inventory tab and select Fill Rx. It lists prescriptions awaiting fulfilment; an empty tab reads No pending prescriptions. Scripts awaiting fulfillment will show here.
2

Open the script

Select the row. The Fill prescription sheet opens — “Draw from stock against this script — FEFO, patient-linked, audited.”
3

Choose the stock and location

Pick the Stock item, then the Location it comes from. Quantity shows the on-hand figure for that item beside the label, so you can see what you have while you type.
4

Name a witness for a controlled item

A controlled drug shows Witness (controlled item) and will not let you continue without one — “DEA requires a witness to dispense a controlled substance.” Name the colleague who actually watched.
5

Dispense

Select Dispense. Stock is drawn earliest-expiry-first, the movement is linked to the patient, and the script moves to Dispensed.
A controlled item cannot be sold at the till. The counter refuses it — “requires a witnessed dispense — use the inventory Fill Rx flow instead of POS.” Take the script to Fill Rx rather than looking for a way past the message.

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Who can do this

Role decides whether the screen opens. The Pharmacy group needs the In-house pharmacy care area in Settings → Facility, and on Enterprise an owner can hide it from a role under Settings → Role Navigation. Permission decides what you may do inside it. Enforcement is opt-in per person: a colleague never saved in the permissions sheet is unrestricted, and the sheet warns “Saving starts enforcing”. A denied action is recorded; an allowed one is not. Hiding the Pharmacy group from a role tidies a sidebar — it is not a security boundary.

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Check it worked

  • The Prescription Created dialog showed a Reference:, and the script is in the prescription list.
  • After dispensing, the script has left Fill Rx and reads Dispensed in prescription history.
  • The stock item’s on-hand figure in Inventory has fallen by the quantity you gave out.
  • A controlled dispense records both your name and the witness’s.

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Common issues

The figures failed to load — this is not a hospital with no activity. Refresh; if it persists, note the time so support can match it against your audit log.
Fill Rx draws from inventory, so a drug never received into stock cannot be dispensed from it. Receive it first — see Inventory.
Dispense what you have, or transfer stock in from another location. The Location picker only offers what that location actually holds.
The list only offers staff accounts in this workspace. Someone standing beside you without an account cannot be named — see Invite staff.
That is the controlled-substance rule, not a fault. Controlled items are dispensed through Fill Rx with a witness, never rung up at the counter.
It needs the Enterprise plan and the In-house pharmacy care area in Settings → Facility. See Care areas.

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FAQ

Because it is the same screen. The pharmacy unit and the wards draw on one set of hospital stock, and giving the dispensary a private copy is exactly how two stock figures start disagreeing.
It changes the Analytics figures and charts. Inventory shows current stock regardless of the range.
A pharmacist gets Update on a dispensed script from the prescription list. The change is recorded rather than replacing what was originally written.
First-expiry-first-out: the oldest-dated stock is drawn first, so short-dated lots leave before they expire. You do not pick a batch by hand.
No. They are written summaries of the unit’s own activity, generated on request. Nothing on the Reports tab belongs in a patient’s chart.