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One master switch and a row of category switches decide what your hospital hears about. The card puts it plainly: “Choose which in-app and email notifications your clinic receives. Essential emails (receipts, security, and billing alerts) always send.”

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What this tab controls

Every switch saves on its own, straight away. There is no Save button. Two notes on that list. The System switch is drawn but fixed, and the line under the card explains why: “System notifications cannot be disabled as they contain important updates about your clinic.” And the category list adapts to your edition, so you are only offered categories your hospital can actually produce.

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Set it up

1

Open Notifications

From the sidebar footer select Settings, then Practice notifications → Notifications. The rail says “Practice” even for a hospital; the switches are the same.
2

Decide on email as a whole

Leave Email notifications on unless you want to pause hospital email entirely. Turning it off confirms with “All non-essential clinic emails are paused. Receipts, security, and billing alerts still send.”
3

Mute the categories nobody acts on

Flip a category switch off. You get “Notifications muted” and the name of what you turned off — for example “Appointment notifications turned off.”
4

Deal with the two extras

Achievement emails and Daily operational digests sit below the categories, separated by a line. The digests are a morning summary for the owner covering inventory, pharmacy and lab; turn them off if nobody reads them.

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What changes once you save

There is no save — each switch takes effect as you flip it, and the toast tells you it landed. This store governs email directed at the hospital. It is not your own account settings, and it is not what a patient has asked for. If you are trying to stop a specific message, work out which store owns it first: So: a patient complaining about reminders is fixed on their record, not here. An owner tired of milestone emails turns off Achievement emails here. Someone who does not want marketing email changes it on their own account.

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Check it worked

Flip a switch and watch for the toast — “Notifications muted” or “Notifications enabled”, naming the category. Reload the tab; the switch should hold its new position. Then trigger something in that category — book a test appointment, say — and confirm nothing arrives in the hospital inbox and nothing appears under the bell.

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Common issues

It is deliberately fixed on. System notices carry service and maintenance information every hospital needs, so there is no way to mute them.
Essential email is out of scope for these switches. Receipts, security alerts, password resets and billing alerts always send. If what you are getting is a reminder to a patient, that is set on the patient’s record, not here.
The list adapts to your edition and only offers categories your hospital can produce. A missing switch means that category never fires for you.
The switch snaps back to where it was and nothing was saved. Check your connection and flip it again.
Muting here stops hospital-directed email. Email addressed to them as a person — account and security notices, marketing — is governed by their own account notifications.
Opening Settings needs owner, manager or accountant. If you have that and a switch still will not move, it is mid-save — each one disables for a moment while it lands.