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Consultation History is the full record of every encounter your hospital has documented. The consultation queue only shows the last 48 hours of one department, so this is where you come for anything older — or for anything another department wrote.

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Before you start

Nothing to set up, and — unlike the queue — no department to choose. History is deliberately cross-department: you land straight on the table.

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What you’re looking at

The page opens on a greeting and the line “View complete history of all consultation records”. The toolbar is short by design: a search box, Search consultations…, and a View button opening Toggle columns. There is no department filter, no status filter, no date range and no export button — this page is for finding a record and reading it. The row’s ⋯ menu offers one action, View details, because history is read-only. On a phone the whole card opens it. Below the table sits the pager: Show … per page at 5, 10, 20 or 50 rows, defaulting to 10. Treat the “of {n}” figure as approximate — it rounds up to a whole page. An empty history reads No consultation history available., and the same message appears when a search matches nothing, so clear the box before concluding a record is missing.

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Find a past encounter

1

Search

Enter a patient name, a patient ID, or the name of the clinician who wrote the note. All three are matched, so “what did Dr Okafor see last month?” is as answerable as “what happened to this patient?”.
2

Narrow the table if you need to

View opens Toggle columns — switch off anything you are not reading so more rows fit on a small screen.
3

Open the record

Select View details. The header confirms what you have: Consultation History, “Complete consultation record for …”, and the encounter’s status badge.

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Read the record

The detail view holds everything that was documented, in four parts:
  • Patient Information — Patient ID, Patient Type and Patient Name.
  • Consultation Information — Created By, Template Used with its category, Created At and Last Updated.
  • Medical Details — the template’s own sections, each as a collapsible with a Completed badge when it was filled in. Sections with nothing in them start closed. Expand All and Collapse All move through them at once. Older records written before templates show Presenting Complaints, Examination, Clinical Notes and Plan instead.
  • Diagnosis & Assessment — ICD-10 Diagnoses and the Clinical Impression.
Where nothing was recorded you see No data recorded, None selected or, for a completely empty encounter, No medical details recorded. That is faithful reporting: history shows what was written, and never fills a gap. Select Back to return to the table.

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Who can do this

Nothing here is gated by an individual permission slug, so no figure renders as a dash and no row quietly disappears — you either have the page or you do not. Someone who is not a member of the hospital gets an error message rather than a table. Two behaviours that surprise people. Permission enforcement is opt-in per person: someone never saved in the permissions sheet is unrestricted, and the sheet warns “Saving starts enforcing”. And a denied action is recorded in the audit log while an allowed one is not — hiding a module in Role Navigation is a convenience, not a security boundary. If your hospital requires two-factor authentication, an unverified session cannot read clinical records at all. See Two-factor authentication.

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Check it worked

  • A consultation you signed appears here immediately — it does not wait 48 hours.
  • Searching a patient’s name returns every encounter they have had, in every department.
  • View details shows the same template sections that were filled in on the chart.

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Common issues

It is, but a search term or a column toggle is hiding it. Clear Search consultations… and check the pager — records are newest first, ten at a time by default.
Correct. The only row action is View details. Amendments are made from the chart on the consultation queue, and only while the encounter is inside its 48-hour window — after that it stands as written.
The encounter was created but never documented. That happens when a chart is opened and abandoned. The record is kept honestly rather than deleted.
Neither filter exists here, deliberately — history is a cross-department search surface. Use the search box for a person or a clinician, and Analytics for anything you want grouped by period.
Your account is not a member of this hospital, or the connection dropped mid-load. Check the workspace switcher first, then reload.
The page loads a large but finite number of the most recent records. Search for the specific patient rather than scrolling — the search runs across everything loaded.

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FAQ

Speed. The queue answers “who is waiting in my department right now” and is capped at 48 hours so it stays short during a clinic. History answers “what was recorded for this patient”, across every department and all time, and is built for searching.
Yes — that is the point of this page. There is no department filter because history is not scoped to one. Every read is logged with your name against it.
Yes. Both the page view and the individual record are written to the audit log with your name, the record and the time. See Audit log.
Not from this table. Download the signed note from the encounter itself, or use Data export for a bulk extract.
Date is when the record was last updated. A clinician unlocking a note to correct it moves the record up the list, which is what you want when reviewing recent activity.