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The Departments tab holds the structure your clinicians pass through on their way into a consultation: departments, the sub-units inside them, and the consultation rates. The card calls it “Department Management”.

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What this tab controls

Three stacked cards. The second appears once you select a department row, the third once you select a sub-unit row. Consultation rates hang off the sub-unit, not the department. That is the single most important thing on this page: a department with no sub-unit has nowhere to put a price. Every chargeable department needs at least one.

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Set it up

1

Add a department

Select Add Department, fill in Department Name, and add a code and description if you want them. Leave Status on Active and select Add Department in the dialog.
2

Select the department row

Select the row itself — not the menu. It highlights, and a Sub-Units card appears below it.
3

Add at least one sub-unit

Select Add Sub-Unit and name it, e.g. “Gastroenterology”. Even a department with one clinic needs one, because that is where the rates live.
4

Select the sub-unit and add rates

Select the sub-unit row; a Consultation Rates card appears. Select Add Rate, name it, choose the Consultation Type, and set Price, Duration (minutes) and the validity. An initial and a follow-up is the common minimum.
5

Repeat for every department you run

The Sub-Units and Rates columns on the two tables let you check at a glance that nothing is left at 0.
Deleting cascades and cannot be undone. Deleting a department “will permanently delete the department and all its sub-units and consultation rates”; deleting a sub-unit takes its rates with it. If a department has simply closed, set its Status to Inactive instead — that keeps the record and its prices.

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What changes once you save

Departments are not decoration. They populate the mandatory Select a Department screen that a clinician meets before any consultation list appears — the screen invites them to “Choose the department you’d like to access for consultations.” Existing consultations are not re-priced or re-filed when you change a rate or rename a department.

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Check it worked

Open Consultation from the sidebar. You should land on Select a Department, with a card for each active department and its sub-units listed underneath as badges. Select one: with several sub-units you are asked to pick, and the queue that opens carries your choice in the address. Then start a consultation and confirm your rate is offered at the right price.

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Common issues

Adding, editing and deleting are owner-only. A manager or accountant reads the tables; the button and row menus are not drawn for them.
Almost always no departments exist yet, so they are looking at No Departments Found. Add one department and one sub-unit and the screen changes.
Rates belong to sub-units. Add a sub-unit, then select the sub-unit row — the Consultation Rates card only exists at that level.
Select the department row, not its actions menu. The row highlights when selected.
Check the Active switch on the rate, and that the sub-unit and department are both Active. An inactive parent hides everything under it.
The symbol comes from your hospital’s currency in Billing settings, not from this tab. Change it there and these prices re-render; the numbers are not converted.
Setting up a hospital for the first time? Create your departments walks the same ground in build order.