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Triage History is the full record of every set of vital signs your hospital has taken. The Triage List only ever shows the last 48 hours, so this is where you come the moment a record is older than that — which, on a ward round or a follow-up appointment, is most of the time.

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Before you start

Nothing to set up. Triage and its history are always in the sidebar on the Enterprise plan — there is no care-area switch to find.

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What you’re looking at

The page opens on two tabs: By Patient (the default) and All Records — the encounter-by-encounter table this page has always had. By Patient groups every triage record into one row per patient — how many, their last triage date, and the most recent status — with a search box and a date range filter (leave the range blank to see a patient’s whole recorded history). Selecting a patient opens their triage records for that range as vitals cards: blood pressure, pulse, respiratory rate, oxygen saturation, temperature, weight, height and blood sugar, each with its unit shown. All Records opens on the line “View complete history of all triage records”. It is a separate screen from the list, not a filter on it, and its toolbar is deliberately shorter: Search for patient, New Patient and View Columns. There is no way to start a triage from here and no Refresh — this tab is for reading; a new record starts from a patient’s Waiting card on the Triage List. The ⋯ menu on each row offers one action, View Details, which opens the full triage chart read-only — every tab (Overview, Vitals, Assessments, Notes, Handoff and the rest) is there to read, with no Save button. Below the table sits the pager: Show … per page at 5, 10, 20 or 50 rows, with “Showing 1 to 10 of 47” beside it. An empty history reads No triage history available. — a different message from the list’s, so the wording tells you which screen you are on.

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Find a past record

1

Search

Enter a name, a patient ID or the name of the staff member who took the vitals into Search for patient. The search matches all three, so “who triaged this?” is as answerable as “who was triaged?”.
2

Narrow the table if you need to

View Columns opens Toggle columns — switch off anything you are not reading to fit more rows on a small screen.
3

Open the record

Select View Details from the row’s ⋯ menu. On a phone, select the card.

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Read the record

View Details opens the same chart a nurse would have charted the visit on, in every tab — the vitals flowsheet (with units), any scored assessments, the acuity that was set and its history, notes, and the shift handoff if one was written. Nothing on it is editable: there is no Save button on any tab, and none of the row actions or quick-action menus from the live queue appear here. Select Back to History — or the chart’s own Back button — to return to the table.

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Who can do this

Nothing on this page is gated by an individual permission slug, so there are no figures that render as a dash and no rows that quietly disappear — you either have the page or you do not. Two behaviours that surprise people. Permission enforcement across the product is opt-in per person: someone never saved in the permissions sheet is unrestricted, and the sheet warns “Saving starts enforcing”. And hiding a module from a role in Role Navigation tidies a sidebar; it is not a security boundary. A denied action is recorded in the audit log; an allowed one is not. If your hospital requires two-factor authentication, an unverified session cannot read clinical records at all. See Two-factor authentication.

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Check it worked

  • The record you saved on Triage List appears here as soon as it is created — it does not wait 48 hours.
  • Searching the patient’s name returns their whole triage history, oldest included.
  • View Details shows the same nine readings that were entered on the form.

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Common issues

It is, but the search or a column toggle is hiding it. Clear Search for patient and check the pager — history is sorted newest first and shows ten rows at a time by default.
Correct. History is read-only; the only row action is View Details. Vitals are edited from the record on Triage List, and only while it is still inside the 48-hour window.
Those readings were never taken. Triage saves whatever was entered and leaves the rest blank rather than inventing a value.
There is neither. Filtering is free-text search plus column toggles. To take triage data out of the hospital, use Data export.
The page loads a large but finite number of the most recent records. If you are looking further back than that, search for the specific patient rather than scrolling — the search runs across everything loaded.
Triage exists only on the Enterprise plan. There is no care area to check. If the hospital is on Enterprise, what is missing is your role’s access to the Outpatient group — see Role navigation.

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FAQ

Speed. The list answers “who is waiting right now” and is deliberately capped at 48 hours so it stays short during a clinic. History answers “what did we record for this patient” across all time, and is built for searching rather than working.
Yes. Reading a triage record is logged with your name, the record and the time — the same as opening it anywhere else. See Audit log.
Not on this page — it lists records, not trends. Open the patient’s consultation chart and use its Vitals tab, which plots the same readings on an Over time chart.
Date is when the record was last updated. A clinician correcting a reading afterwards moves the record up the list, which is what you want when you are checking recent activity.
No. Triage has no offline capture or cached history — you will see “You’re offline” and an empty table. Reconnect and reload.