Quiet hours
Under Quiet hours choose Add quiet hours, pick the days and the times, and select Save quiet hours. Sounds, notifications and the email reminder pause in those hours; badges still update. Urgent alerts and critical results still get through. A rule that crosses midnight belongs to the day it starts on.Announcements
Owners and managers write one message under Announcement, with an optional link and end time, and select Post announcement. It shows across the top of Team chat for everyone until they dismiss it or it ends, and it is also posted in #general. It never shows over a point-of-sale screen. End this announcement removes it.The policy
Everyone accepts the Team chat policy the first time. Under Team chat policy an owner selects Edit the policy, and can turn on This is a material change so that everyone has to accept it again before they can post.Direct messages, roles and holds (owners)
- Allow direct messages between staff turns direct messages on or off for the clinic. Existing ones stay readable.
- Roles with Team chat turned off keeps a role out of Team chat.
- Legal holds stop retention deleting a person’s messages, a channel or a patient’s conversations while the hold is on.
- Welcome message is the first direct message a new colleague receives.