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Settings is one page with a rail of tabs down the left — a dropdown at the top on a phone. Which tabs are in that rail is different for every kind of workspace, so there is a settings guide per product rather than one list that half applies to you.

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Your settings guide

Solo & Team

A workspace created as a Solo Clinic or Team Clinic. Includes Insurance Settings, which an Enterprise Clinic does not have.

Hospital & Enterprise

A workspace created as an Enterprise Clinic. Adds Facility, Departments, Ward Management, Theatre and Role Navigation.

Pharmacy

The shortest rail of the four, plus the Loyalty Program tab that only a pharmacy gets.

Diagnostics

Adds Lab Workflow, which decides whether your lab runs clinical, DOT or reference-lab mode.

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Who can open Settings at all

You need to be the owner, a manager, or an accountant. Anyone else selecting Settings sees:
You don’t have permission to access the settings module. Please contact your clinic administrator.
Inside Settings, a further set of controls is owner-only even for managers — currency, tax rate and the free-clinic switch among them. They render, but you cannot change them. Ask an owner rather than hunting for a hidden permission; this one is not delegable.

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Why a tab might not be on your screen

Four things decide it, and they stack:
Clinic type is not your subscription. Solo Clinic, Team Clinic and Enterprise Clinic are chosen when the workspace is created; Free, Essential, Team and Enterprise are what you pay for. They share two words and decide different things — upgrading to the Enterprise plan does not add Facility, and a Solo Clinic on the Team plan still has Insurance Settings.
A link to a tab you do not have opens General instead of an error. So landing on General Settings when you expected something else almost always means that tab does not apply to your workspace — not that something is broken. Check the table above before assuming a fault.

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Settings that work the same everywhere

A few are worth reading once regardless of edition:

Business profile

Name, address, phone, email and timezone — the details that print on everything you send out.

Currency and tax

One setting that also decides which payment provider your workspace uses.

Notification preferences

The four separate places notification settings live, and which one governs what.

Branding

Where each public page gets its logo, colours and copy.

Custom domains

Serve your booking page, store, memberships, contact form or AI assistant on a domain you own.

Data export

Take a copy of your workspace data as CSV or ZIP.

API access

Create a key so another system can read your inventory — Team, Business and Enterprise. Add the API add-on to reach your own patient records too.