Beyond text, Team chat carries files, voice notes, polls and messages that send themselves later.
Attach a file
Select + next to the message box, then Attach a file. You can also drag a file onto the box or paste an image. Images, PDFs and Office documents up to 25 MB are accepted.
Every file is checked for viruses before anyone can open it. Your attachment shows Checking for viruses… and then Ready. If it fails, it shows Blocked: this file failed the virus check and cannot be sent; remove it. Other people see a plain notice instead of a file that is still being checked or was blocked.
Files that belong to a patient belong in the patient’s record, not in chat. When your clinic’s storage is full you see a message saying so and cannot attach until space is freed.
Files and voice notes are part of Essential and up. On the Free plan the options are greyed out and an Upgrade link appears under them. Older messages and polls still work.
Record a voice note
Select +, then Record a voice note, and Start recording. A voice note can be up to 2 minutes. Select Stop, then Add voice note, or Re-record. Your browser asks for microphone access the first time.
To turn a voice note into text, select Transcribe (uses AI minutes) on its chip. The words appear in your message box for you to read and fix; nothing is sent for you.
Ask a poll
Select +, then Poll. Enter a Question and between 2 and 10 options. Turn on Allow more than one answer, Anonymous (everyone sees totals, nobody sees who voted for what) or set Closes at (optional). Select Post poll.
Select an option to vote; select it again to take your vote back. Results update live. The person who posted it, a channel’s admins, and owners and managers can select Close poll.
Schedule a message
Write your message, select +, then Schedule send. Pick a date and time between 2 minutes and 90 days from now and select Schedule message.
Open Scheduled messages from the + button in the list header to change the text or time, or to select Cancel send. Only you see your scheduled messages. If a message could not be sent at its time, for example because you had left the channel, it appears in the list with the reason in plain words and you can remove it.
Share a short video
Select +, then Attach a video (up to 1 minute). A clip can be MP4, WebM or QuickTime, up to 50 MB and 60 seconds, and is checked for viruses like any file. It plays in the conversation with the first frame as the picture and never starts by itself. Videos are part of Essential and up.
View a file, and mark up a picture
Select View on a PDF or a picture to read it inside ClinikEHR without downloading. Pictures zoom with + and −. Download is a separate button, and downloads are recorded.
When you attach a picture, Mark up the picture opens first. Choose Arrow, Circle, Pen, Text or Blur, then Attach marked-up picture. If you used Blur to hide a name, the original picture is never uploaded. In low-data mode a picture waits behind Load picture until you ask for it.
Repeat a scheduled message
In Schedule send, choose Repeat: every day, every week (pick the days) or every month (pick the day). Turn on Skip days the clinic is closed if it should. In Scheduled messages a repeating one shows Repeats, and Stop repeating ends it.
Dictate
Select +, then Dictate (AI minutes) and speak. The words appear in your message box for you to fix; nothing is sent for you. Dictation is part of Essential and up.
