Where everything lives
The Laboratory group holds six screens, and knowing which one you want saves most of the hunting.
If the group is missing entirely, the Diagnostics care area is off. An owner turns it on under Care areas; a plan below Enterprise does not have it at all.
Order a test
There are two ways in, and they produce the same order.1
Order from the consultation
Open the patient’s consultation, go to the Orders tab and select the Labs sub-tab. This is the normal route, because the order stays attached to the encounter that justified it.
2
Or order from the Lab Station
Open Lab Station and start a new lab report. Use this when the request arrives on paper from a referring doctor rather than from a consultation in your own system.
3
Fill in the order
The form opens with Patient Details already resolved, then Select Lab Test — “Choose a test to order”, with a Search lab tests… box. Pick the test, add anything the bench needs under Additional Notes, and check the right-hand Order Summary → Order Items before you save.
Work it through the bench
Each row in the station carries a status badge — Pending, In Progress, Completed or Cancelled — and a separate payment badge of Paid, Partial or Pending. A result flagged as Critical shows a Critical badge in place of the status badge, so an urgent result is never buried behind a routine one. Row actions follow the same order every time: View Details, Start Test, Enter Results, Edit Results, Print Report and Print Receipt.1
Start the test
Select Start Test. The row moves to In Progress, which is what tells the rest of the hospital the sample is on the bench rather than lost.
2
Enter the results
Select Enter Results. The Test Parameters card lists every parameter the test defines and counts your progress — ” / parameters filled”. A value outside its reference range raises the Critical badge on the card.
3
Sign it out
Signing the result out as Completed is the clinical authority step: it is what turns a set of numbers into a result other clinicians will act on. It is granted separately from entering values, so a technician can run the test while a verifier signs it.
Print or download the report
From Lab Reports or the row’s Print Report action you get the finished document. Opening a report also offers Download report, which shows “Preparing…” while the file is built. Print Receipt prints the money slip, not the clinical report — they are different documents.Check it worked
- The test shows Completed in Lab Test History, with the reporting clinician’s name against it.
- Print Report produces a document with no preliminary stamp.
- The result is visible on the patient’s record alongside the consultation that ordered it.
If something goes wrong
Enter Results is missing from the row
Enter Results is missing from the row
You can see the order but not report on it. Result entry and sign-out are granted per person under Permissions.
I need to correct a result I already signed
I need to correct a result I already signed
Amending a verified result is a further permission on top of ordinary result entry, precisely because the first version has already been acted on. Ask an owner or manager to grant it, then use Edit Results. The change is on the record.
The test I want is not in the picker
The test I want is not in the picker
Search lab tests… only finds tests defined in your Lab Test List. Add the test and its parameters first — the parameter list is what the results form is built from.
The report prints without reference ranges
The report prints without reference ranges
Reference ranges come from the test definition, not from the results form. A test defined without ranges prints without them for every patient.
Going deeper
The full laboratory workflow — accessioning, worklists, turnaround time and report layouts — is documented in the Diagnostics edition pages, and the screens are the same ones your hospital lab uses.Test requests
How a request becomes a sample on the bench.
Entering results
Parameters, reference ranges, critical values and verification.
Lab reports
What the finished report contains and how it is issued.
Order and report imaging
The radiology equivalent of this page.