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There are two ways to prescribe in ClinikEHR, and they answer different questions. Ordering medication inside a consultation records what you prescribed as part of the encounter. E-prescribing from the chart sends the prescription electronically to a pharmacy.

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Prescribe inside a consultation

On the Orders tab of the consultation chart, open Medications and add each item: choose the mode in “Select mode…” (Oral, Tabs, Susp, Syrup, Inhal, Drops and the rest), then the drug in “Select medication…”, then anything the person dispensing needs to know in “Special instructions or notes…”. The sub-tab count goes up as you add items, and the order travels to whoever fulfils it. On the enterprise plan that is your own pharmacy unit — see Dispensing. Full context for the encounter is in Run a consultation.

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E-prescribe from the chart

The tab is headed Medications & ePrescribe — “Manage active prescriptions and send to pharmacies”.
1

Sync the patient

Select Sync Patient. Once it succeeds a green Synced with MDToolbox marker replaces the button.The sync needs a complete profile: a valid phone number, a date of birth and an address. Without those it will not go through — fix the chart first.
2

Open the prescriber

Select New Prescription — or Sync & Prescribe, which does both steps at once if the patient has not been synced yet. The e-prescribing partner opens, and you write the prescription there.
3

Come back to the chart

Prescriptions come back into Current Medications, each showing its dosage, frequency, an Active badge and when it was last synced.
An electronic prescription is transmitted to a real pharmacy. There is no draft step and no recall once it has gone. Check the patient, the drug, the dose and the pharmacy before you send it.

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Refill reminders

Each medication row carries a Refill reminder button. Set one and the button changes to View reminder so you can see or adjust it later. Reminders are how a long-term prescription gets picked up before the patient runs out rather than after.

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Review medications with AI

When there is at least one medication on file, an AI Analysis button appears at the top of the tab. It reviews the current list and points out what is worth a second look.
The analysis is a prompt to check something, never a decision. Nothing it suggests changes a prescription — you do that yourself, and you remain responsible for the result.

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Check it worked

Current Medications lists what you prescribed, each with an Active badge and a “Synced” timestamp. The header shows Synced with MDToolbox. If you set a reminder, the row now reads View reminder. A medication ordered inside a consultation instead shows on the Orders tab count and at the dispensing station.

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If something goes wrong

Your add-on is active but your practice is not registered with the e-prescribing partner yet. Select Register for ePrescriber and complete the registration; your prescribing credentials are activated once the practice is verified. If your practice is already registered and you still see this, the integration is still being finalised — contact support.
Electronic prescribing needs an active paid plan and the ePrescribe add-on for that clinician’s seat. Select Manage Add-ons (or Upgrade Plan & Add-ons on the Free plan). See Change your plan.
A lapsed payment collapses paid features back to Free, and e-prescribing goes with them. Update your card under Payment methods and access returns.
The profile is incomplete. The patient needs a valid phone number, a date of birth and an address. Add them on the chart, then sync again.
Nothing has been synced back for this patient yet. Select New Prescription to write one. Medications ordered inside a consultation live on that encounter, not here.
More about connecting the service in E-prescribing.