Design and publish
The designer has five tabs — Design, Content, Services, Forms and Settings — plus a Preview toggle and Save and Publish buttons in the header. Save and Publish are separate actions: saving stores your edits, publishing makes them visible to the public.1
Set your page address
On the Design tab, under Page Settings, enter a Page Slug — “This will be part of your booking page URL”. The indicator next to it reads Checking availability… then Available; neither Save nor Publish will run while the slug is unavailable.Pick something short and permanent. It is what you print, email and put in your bio.
2
Choose a look
Still on Design: Choose Template, then Customize Colors (Primary Color, Secondary Color, Accent Color, Background Color, or a Quick Preset) and Typography.
3
Say who you are
The Content tab holds Clinic Information (name, tagline, description), Contact Information (Phone Number, Email Address, Website, Address), Branding & Images (Clinic Logo, Profile Image, an optional banner) and Page Content & SEO — the Page Title (SEO) and Meta Description that appear in search results and link previews.
This is a public page. Everything you type here is visible to anyone with the link, so use the clinic’s public contact details, not a personal number.
4
Choose the services visitors can book
On the Services tab, each of your clinic’s services has an Add to Page button that becomes Added to Page. The badge at the top counts how many are on the page, and Make Featured promotes one.If you see No Services Found — “You haven’t added any appointment services yet.” — use Manage Appointment Services and go build one first. See Add the services you offer.
5
Decide what you ask for
The Forms tab builds the intake questions the visitor answers while booking. Each field has a Field Label, Field Type, Placeholder and Required and Visible switches. Ask for the minimum you need at booking time — anything else can be collected at check-in.
6
Set the booking and payment rules
The Settings tab holds Allow Online Booking, Clinic Timezone, Advance Booking Days (“How many days in advance patients can book”) and the Booking Confirmation Message. Payment Settings below it controls Accept Payments, Require Upfront Payment, Deposit Percentage, Refund Policy and the Currency (which shows your clinic default).
7
Preview, save, publish
Select Preview to see the visitor’s view, Edit to come back, then Save Changes — the banner “You have unsaved changes. Don’t forget to save your work!” tells you when there is something outstanding. Finally select Publish.
Check it worked
- The toast reads Page Published — “Your booking page is now live and accessible to patients.”
- The badge on the Booking Page URL card changes from Draft to Live, and the button now reads Unpublish.
- Select Open to load the real page, or Copy to put the link on your clipboard (“Booking page URL has been copied to clipboard.”).
- The Get Started checklist ticks Publish your booking page.
If something goes wrong
The link shows 'Booking Page Not Found'
The link shows 'Booking Page Not Found'
The page is saved but not published, or the slug has changed. Check the badge reads Live, and that the link you shared matches the current Booking Page URL.
Publish and Save are both disabled
Publish and Save are both disabled
The Page Slug is empty or taken. Fix it on the Design tab and wait for the indicator to read Available.
Visitors see no available times
Visitors see no available times
Opening hours are not set in the designer — they live in Settings › Booking Settings, a separate tab. Set your working hours there, and check Allow Online Booking is on in the designer’s Settings tab.
My changes are live before I wanted them to be
My changes are live before I wanted them to be
Publishing is a state, not a snapshot: a saved change to a published page is public. Use Unpublish (“Your booking page has been taken offline.”) while you rework it.
I want the page on my own domain
I want the page on my own domain
A published page can be served from your clinic’s own domain instead of the default address. Contact support to set it up.