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The chart is the one screen that holds everything recorded about a single person — their details, their visits, what they were prescribed, what was ordered, what they owe and what they have signed. Everything else you do writes into it, so it is the right place to start when you need context before you act.

What is on it

The header carries the name, client type and status badges, date of birth and age, email and phone, with Edit profile beside it. Under that sits a row of actions — Intakes, Upload, Message, and a menu whose Change status option moves the person between Active, Inactive, Prospective and Archived. A right-hand sidebar stays with you across tabs: Billing (Balance, Total Paid, Billing Type), Upcoming appointments, Client Info and Contacts.

Sticky notes and status notes

A floating dock sits on the edge of the chart: two draggable vertical tabs, Sticky Notes in amber and Status Notes in blue, each with a count badge. Pinned sticky notes also render as dismissible cards on the chart itself. To add one, open Sticky Notes and fill in Title, Note, a Colour and a Priority, then decide whether to pin it — the toggle reads “Keep this note above the others” — and select Add note.
A sticky note belongs to the person, not the visit. It follows them into every future visit, so it is the right place for “always needs a chaperone” or “prefers afternoon appointments” — and the wrong place for something that only matters today. Anything clinical belongs in a clinical note.

Check someone in from the chart

Overview carries a check-in card. When nobody is checked in it reads Not checked in with a Check in button; once they are, it shows the arrival time, who they are with and where, and offers View and Check out. Selecting Check in opens the Check In Patient sheet: pick the check-in time, choose an appointment (or leave it on No appointment), add Visit items — a service, a lab test or a custom label — set Assign to, and enter a Reason for visit. The sheet refuses to save an empty visit: “Add a reason, appointment, or at least one item”. The full workflow, including checking out and issuing the visit record, is in Check a client in and out.

Where the chart gets its content