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Once an order leaves the live queue it is not gone — it is here. DOT History is the cross-day record of every drug-testing order that has finished, been cancelled or been rejected, which is where you look when an employer, a Medical Review Officer or an auditor asks about something from last month.

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Before you start — the row changes name, or disappears

This page follows your lab’s workflow mode, and that is the single most common reason someone cannot find it. If you cannot see it, you are almost certainly in the wrong mode rather than missing a permission. An owner or manager sets the mode on the Lab Workflow settings card — see Reference lab mode and DOT and workplace drug testing.

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What you’re looking at

The heading names the bucket, and the subtitle says what is in it: “Completed, cancelled, and rejected orders”, or in reference lab mode “Finalized lab reports, cancelled and rejected specimens”. Only terminal orders appear. Four statuses reach this page: Above the list sits a search box — Search by specimen ID or donor name…, or Search by specimen ID, LAN, or donor… in reference lab mode — which also matches the employer name. Beside it is a status filter, and a Settings shortcut to the lab-workflow card. There is deliberately no New order button here; new orders are raised on the live queue. The columns are Specimen ID (with a copy control), LAN, Donor, Test Reason, Agency, Status and Ordered. In reference lab mode Test Reason is dropped and the date column reads Received. The Status cell can carry up to three marks: the status badge, a result chip — NEG, POS, ADULT, SUBST, INVALID or PEND — and an MRO chip where the report was sent to a Medical Review Officer. Agency shows FMCSA, FAA, FRA, FTA, PHMSA, USCG or Non-DOT. The empty state. With nothing finished yet you see No completed orders yet — “Completed, cancelled and rejected DOT orders will appear here.” In reference lab mode it reads No finalized reports yet. If your site is a collection centre, a banner sits above everything: “This site is a collection center — register specimens and dispatch them to your laboratory. Accessioning, screening and reporting are done at the full lab and are disabled here.”

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Find a finished order

1

Search for it

Type into the search box. It matches on specimen ID, donor name, employer name and lab accession number, so any of the four identifiers an employer might quote will find the row.
2

Narrow by status if you need to

The status filter offers All Orders, Active, In Lab, MRO Review and Completed — or All Orders, Intake Pending, In Analysis and Finalized in reference lab mode. On this page only Completed (or Finalized) has anything in it; the other buckets belong to the live queue.
3

Open the order

Select the row, or choose View Report from its ⋯ menu. The workflow panel opens read-only on the finished chain — the custody events, the screen, any confirmation and the report.
4

Copy the identifier you were asked for

Copy Specimen ID gives you Specimen ID copied. In reference lab mode a row with an accession number also offers Copy LAN — LAN copied.

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Who can do this

Role decides whether the row exists for you. Permission decides what the acts behind these rows required in the first place — nothing on this page changes a record. A Lab Manager does not hold Verify and authorise results by default — that comes from the access tier, not the administrative role. A QC Officer is review-only by design. A lab scientist reaches the whole bench, including this page, but is denied Executive, Lab Analytics and Referral Commissions.
  • Enforcement is opt-in, per person. Someone never saved in the permissions sheet is unrestricted, and the sheet warns “Saving starts enforcing”.
  • A denied action is recorded; an allowed one is not. Hiding a row from a sidebar is a convenience, not a security boundary.
See Permissions.

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Check it worked

  • An order you finished today appears here, and has left the live queue.
  • Its badge matches how it ended — Reported to DER, Report Finalized, Cancelled or Rejected for Testing.
  • Searching the specimen ID, the donor’s name or the accession number finds it.
  • Opening it shows the full custody chain, not an editable form.

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Common issues

Your lab is in Standard Clinical Lab mode, which hides the drug-testing rows entirely. An owner or manager can change it on the Lab Workflow settings card.
That is reference lab mode working as intended. Same page, renamed for a lab that only receives and reports — see Reference lab mode.
Those buckets only exist on the live queue. History holds terminal orders only, so use Completed — or Finalized in reference lab mode — or leave it on All Orders.
It has not reached a terminal status. An order still at MRO review or awaiting DER reporting stays on the live queue until that last step is recorded.
No lab accession number has been recorded against that order — usual for one cancelled before the lab received it.
Your browser refused clipboard access. Open the order and select the identifier by hand, or grant the page clipboard permission and try again.

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FAQ

No. History is a record. A correction after authorisation is an amendment, which needs Amend a verified result and is made from the order itself.
All of it. This is the cross-day record for the site, filtered by search rather than by date, which is why the search box matches four different identifiers.
No. Switching modes never deletes data — orders stay in the workflow they were raised under and finish there. Only the labels and which rows are shown change.
Because both are finished. A rejection is a legitimate end to the custody chain and has to be as findable as a result, particularly when an employer asks why no result exists.
This finds an order. DOT reports is about producing the documents an employer or MRO receives.