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The Radiology Station is the imaging side’s control room. Imaging Requests is the queue you work; the station is where you see whether the department is keeping up — how much came in, what is stuck, how long it takes, and what needs a phone call rather than a report.

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The four counters

Critical Findings is not a statistic to review at the end of the week. A critical finding is a phone call to the referrer, and the counter exists so nobody has to notice it by reading a report.

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The tabs

Modalities appears only when the imaging bridge is switched on for your workspace, which is a Professional feature. Without it the tab is simply not there.

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Reading the charts

Seven charts sit on the Analytics tab, and each answers a different question about the department. Turnaround time is the number a referring clinic judges you by, and it is measured across the lab as a whole under Turnaround time.
A figure of zero and a figure that could not be calculated are different things, and the station distinguishes them. Where a number cannot be worked out for your role or period you will see a dash rather than a nought — do not read a dash as “nothing happened”.

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Who sees the station

Imaging is a separate world from the bench, and access follows the role rather than the plan:
  • A radiologist or radiologist technician reaches the imaging screens — the station, Imaging Requests and patient records — and nothing else.
  • A lab scientist does not reach the imaging screens at all.
  • Owners and managers see everything.
Figures a person may not see are hidden or shown as a dash; they do not produce an error. See Roles and Permissions.

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If something looks wrong

The imaging bridge is a Professional feature — the tab is hidden below that plan, and the page it leads to says Modality integration is a Professional feature. See Change your plan.
Every study flagged critical counts until it is dealt with. Work them from the Critical Findings button on Imaging Requests, which filters the queue to exactly those studies.
Turnaround runs from the time a study was ordered, not from when someone got to it. A study raised on Friday and acquired on Monday carries the weekend.
Someone whose work is attributed to another account, or who is not an imaging role, will not appear. Check their role rather than their output.
You are on a bench role. Imaging and the bench are deliberately separate — ask an owner or manager if your role is wrong.