Skip to main content
Step 4 of the setup checklist — “Raise a test request to start the accessioning and results workflow.” One request takes your lab through its whole pipeline for the first time, which is the fastest way to find out whether your catalogue is set up the way you think it is.

​
Raise the request

1

Open Test Requests

Go to Test Requests. The toolbar carries Search for patient, New Test Report, Refresh and View Columns.
2

Start a request

Select New Test Report for a quick request, or go to Lab Station and select New Lab Test for the full ordering form with pricing in an Order Summary rail. Either produces the same request.
3

Choose the patient and the test

Pick the patient, then find the test with Search lab tests…. If the test is not offered, it is not in your catalogue yet — see Add your tests and panels.
4

Submit

Submit the order. The toast reads Lab test orders created successfully and the request appears in the table as Pending, with a payment badge of Paid, Partial or Pending.

​
What happens to it next

The request you just raised is the start of a chain. Nothing here happens automatically — each stage is a person doing a thing, which is the point. Regulated drug-testing collections take a parallel route with its own chain of custody — see DOT testing and Lab intake mode.

​
If your site is a collection centre

A collection centre registers and dispatches specimens; accessioning, screening and reporting are done at the full lab and are disabled there. The bench screens say so in a banner. Raising the request still works — it is the completion steps that live elsewhere.

​
Doing this with no connection

Raising a request works offline. It queues on the device and syncs when the connection returns, and the offline bar shows the queue with a Sync now button. Two limits apply: patient search drops to name and patient number with at most 25 results, and payment is never taken offline, so a replayed request arrives unpaid and settles at the desk. See Working offline.

​
Check it worked

  • The request is listed under Test Requests as Pending.
  • Lab Station › Analytics counts it under Total Lab Tests and Pending Tests (“Awaiting processing”).
  • The floating Setup checklist ticks Log your first sample.

​
If something goes wrong

Only catalogue tests can be ordered. Add it — see Add your tests and panels.
Price comes from the catalogue at the moment the request is raised. Set the price, then raise a new request; the existing one keeps what it was raised with.
Only lab scientists may conduct or update a test from the request sheet — everyone else gets read-only mode and Only lab scientists can conduct or update lab tests. See Permissions.
Expected. The Worklist is the drug-testing bench queue; clinical requests live in Test Requests. See Work the bench queue.
Cancel it and raise a new one rather than editing the identity. A result must never carry a patient it was not collected from.