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Most pharmacies sell and count stock in ClinikEHR. If you sell through another system instead, you can tell ClinikEHR to take that system’s stock report, so that listings show what you really have.

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The two choices

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Switch

1

Select Use another system's stock report

Only the owner sees this button. Everyone else sees who can change it.
2

Confirm

Read the message and select Use stock report. Your existing stock records are kept. Until the first report arrives, your products show as “unknown” in listings.
To go back, select Switch back to our till. The stock report we hold from your other system is cleared, and our own stock becomes the record again.

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Send the report: create a key

Your other system sends its stock report with a key that you create here. This works on every paid pharmacy plan, including the Listing plan.
1

Create the key

On the same screen, under Keys, select Create key. Give it a name for the system that will use it, and tick Stock report. On the Listing plan this is the only permission offered. It lets the key send stock reports and nothing else: it cannot read or change your stock.
2

Copy it once

The key is shown once. Put it in your other system, which sends the report to the address your developer or vendor was given. If you lose the key, revoke it and create a new one.
Developers: the route and its rules are on the API reference.

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Check that reports are arriving

While you use a stock report, the card shows its status: It also shows how long ago the last report was accepted and how many products were matched and not matched. Products that were not matched are counted and ignored; nothing is guessed.