This screen is shared with the other ClinikEHR editions and several of its labels still read Clinic — Clinic Name, Clinic Logo, Clinic Description. They are your pharmacy’s details; only the wording lags.
Fill the profile in
The card is headed General Information.1
Set the name
Clinic Name is your pharmacy’s trading name. It is the name customers see on receipts and on anything you email them, so use the name on the sign rather than the registered company name if they differ.
2
Add the address
Address takes the full street address of the counter. It prints on receipts and documents.
3
Add the phone number and email
Phone Number and Email Address are how customers reach you and how replies come back. Use a line and an inbox somebody actually watches — a personal address here means customer replies land in one person’s mail.
4
Set the timezone
Timezone decides which business day a sale belongs to and when scheduled messages go out. Get it right before you start trading: a wrong timezone quietly buckets the evening’s takings into tomorrow.
5
Upload your logo
Under Clinic Branding, Clinic Logo is “Used on prescriptions, invoices, and general clinic branding.” A square image on a plain background reproduces best.Thermal receipts are 80mm and one-bit, so a busy logo prints as mud — simple, high-contrast marks work; grey gradients do not.
6
Save
Save the card. The details are picked up by everything that prints from now on; anything already printed keeps the old details.
Check it worked
- The setup step for the profile is marked done. It ticks only when all four of name, address, phone number and email are filled — three out of four leaves it open.
- Print a receipt from a past sale: your name, address and phone number are on it. See Print and reprint receipts.
What else lives in Settings
Currency
The currency every price, receipt and report uses. Defaults to NGN for pharmacies.
Business profile
The full reference for these fields, including how they reach documents.
Branding
Logos and colours on the surfaces your customers see.
Selling without stock
Settings › Inventory, where the till’s stock rules live.
If something goes wrong
The setup step still says the profile is incomplete
The setup step still says the profile is incomplete
One of the four fields is empty or holds only whitespace. Re-check the address in particular — it is the one people skip.
Receipts still show the old details
Receipts still show the old details
Receipts are rendered when they are printed, so a fresh print carries the new details. A reprint of an old sale shows the details as they are now, not as they were then.
The logo prints as a black smudge
The logo prints as a black smudge
That is the thermal head, not the upload. An 80mm printer has no greys, so it dithers them into blotches. Use a simple, high-contrast logo. See Thermal printers.
My sales land on the wrong day
My sales land on the wrong day
The timezone is wrong, or was wrong when they were rung up. Fix it here; already-recorded sales keep the time they were captured with.