Start with your product
Pick the one that matches your screen and stay in that section. Each has its own guides, its own steps, and its own words for the people you serve — a pharmacy has customers, a solo practice has clients, a hospital has patients.
Solo & Team
A solo practitioner or a small team. One flat menu, clients rather than patients, and a straight line from a session to getting paid.
Hospital & Enterprise
A multi-department facility. Front desk, triage and consultation, wards, theatre, diagnostics, pharmacy and insurance — grouped by service line.
Pharmacy
Retail and hospital pharmacies. Point of sale that keeps working offline, batch and expiry control, dispensing, and customer wallets.
Diagnostics
Standalone labs, imaging centres and DOT collection sites. Sample lifecycle, worklists, results, imaging and quality control.
Not sure which one you have?
A thirty-second check on your own screen tells you — and explains why Solo & Team and Hospital look so different even though they are the same edition.
Common questions
Set up a new workspace
What a workspace is, how patients, staff and plans fit together, and what to do on day one.
Add someone to my team
Invite staff, choose a role, and control exactly what each person can see and do.
Change my plan
Compare plans, upgrade or downgrade, and understand how staff seats are counted and charged.
Work without internet
What keeps working during an outage, what has to wait, and how captured work catches up afterwards.
Turn on the patient portal
Let patients book, sign documents, join video visits and message you securely.
Keep records HIPAA-compliant
Two-factor on patient data, the audit trail, retention, and what to do about an access request.
For patients
If you are a patient trying to reach your own records, appointments or documents, you want the portal — not this section.Using your clinic's patient portal
Sign in with an email link, view appointments, sign documents, join a video visit and message your care team.
For developers
The ClinikEHR API
Create a key to read your own workspace’s data — inventory today, and patients, appointments and notes with the API add-on.
ClinikAPI
Building an independent healthcare product from scratch? A separate FHIR R4 platform, licensed on its own.