> ## Documentation Index
> Fetch the complete documentation index at: https://help.clinikehr.com/llms.txt
> Use this file to discover all available pages before exploring further.

# New Practice Startup Program

> A reviewed grant of free months on Essential for a genuinely new practice, and how the earned discount that follows actually works.

export const StillStuck = ({topic}) => <div className="ck-callout ck-callout--note" role="note">
    <p className="ck-callout__body">
      <strong>Still stuck{topic ? ` with ${topic}` : ''}?</strong>{' '}
      Check <a href="/platform/help/troubleshooting">Troubleshooting</a> first —
      it covers the failures we see most often. If that does not resolve it,{' '}
      <a href="/platform/help/contact-support">contact support</a> and include
      your workspace name and the time the problem happened, so we can find the
      matching entry in your audit log.
    </p>
  </div>;

export const Path = ({steps = []}) => <span className="ck-path">
    {steps.map((s, i) => <span key={i} className="ck-path__step">
        {i > 0 ? <span className="ck-path__sep" aria-hidden="true">
            ›
          </span> : null}
        {s}
      </span>)}
  </span>;

export const Availability = ({editions = ['all'], plans, roles, note}) => {
  const list = editions.includes('all') ? ['clinic', 'pharmacy', 'lims'] : editions;
  return <div className="ck-avail" role="note" aria-label="Feature availability">
      <span className="ck-avail__label">Available in</span>

      {list.map(e => <span key={e} className={`ck-pill ck-pill--${e}`}>
          {EDITION_LABELS[e] || e}
        </span>)}

      {plans ? <span className="ck-avail__label">Plan</span> : null}
      {plans ? <span className="ck-pill ck-pill--plan">{plans}</span> : null}

      {roles ? <span className="ck-avail__label">Who</span> : null}
      {roles ? <span className="ck-pill ck-pill--role">{roles}</span> : null}

      {note ? <span className="ck-avail__note">{note}</span> : null}
    </div>;
};

<Availability editions={['clinic']} plans="Essential" roles="Owner applies; owner or manager can watch the progress meter" note="Full edition only — Pharmacy and Diagnostics have their own no-card trial instead" />

If your practice is genuinely new, you can apply for **2 months of Essential free**, reviewed by a person — not an automatic trial. Keep running real clinical work through the second month and the next **3 months come at 75% off**, automatically, with nothing else to apply for.

<Path steps={['clinikehr.com/pricing', 'Apply for the Startup Program']} />

## Who this is for

* Your practice opened within the **last 12 months**, or has **not opened yet**.
* Your clinic has **never held a paid ClinikEHR subscription**.

If you have already taken the **\$29.90 introductory trial** and it converted to a paid plan, you are not eligible — you have already started. If you took the trial and it simply expired, you can still apply. A clinic that has ever paid for Essential, Team or Enterprise cannot apply, whichever door it came in through.

You can be on the **Free** plan while your application is reviewed — nothing about applying changes what you can do in the meantime.

## The two phases

<Steps>
  <Step title="Apply, with your Account ID">
    Fill in your name, work email, practice name, country, specialty and opening date (or say the practice has not opened yet) — and your practice's **Account ID**. See [Find your Account ID](/practice/settings/account-id) if you do not have an account yet, [create one first](/practice/get-started/create-account) — the application needs a real Account ID to attach the grant to.
  </Step>

  <Step title="We decide within 2 business days">
    A person reviews every application — approval is a plain yes or no, so there is nothing to negotiate and no reason a decision should take longer.
  </Step>

  <Step title="Accept through Checkout, at $0">
    An approval arrives by email with a one-time acceptance link, valid for **14 days**. Accepting starts a real Essential subscription with a card on file — the first charge is \$0, and it stays that way for the first 2 months.
  </Step>

  <Step title="Month 2: the bar">
    By the end of your second free month, having **at least 10 patients on file**, **at least 10 completed appointments** and **at least 5 clinical records written** switches on the second phase automatically.
  </Step>

  <Step title="Months 3–5: 75% off, if you met the bar">
    No second application. If the bar was met, Essential renews at roughly a quarter of its normal price for 3 months.
  </Step>
</Steps>

## The bar, and why there is one

The 75%-off phase exists for a practice actually running on ClinikEHR — not one that logged in a handful of times. The three numbers are deliberately low: a practice that has only just opened is not expected to be busy, only real.

**Watch your progress from day one.** Your workspace shows **Startup Program — N of 3 met** as soon as your grant starts, updated live — not revealed for the first time in a reminder email a week before it matters.

## Missing the bar is not a cliff

If you have not met all three by the end of month 2, nothing is switched off and nothing is charged without warning:

* You get the same **7-day** and **3-day** reminders as the \$29.90 introductory trial, naming exactly how many of the three you have met and what is still missing.
* From month 3 onward you are billed Essential's normal price.
* **The 75% discount stays earnable for 3 further months.** Meet the bar in any of them and the discounted rate starts from that month.

You can cancel at any time, the same as any other subscription.

## One offer at a time

The Startup Program and the [\$29.90 introductory trial](/practice/get-started/choose-plan) are alternatives, not a combination — an approved practice skips the paid trial, and someone who already took the paid trial can still apply here if it did not convert. A practice that has ever paid for a plan cannot use either.

<StillStuck />