> ## Documentation Index
> Fetch the complete documentation index at: https://help.clinikehr.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Deep look

> For clinic owners: a slower, more careful analysis of one question. It only reads, can split the work into parts, and uses 50 credits.

Available in

Plan
Every plan with an active subscription

Who
Clinic owner only

Uses 50 credits each time.

**Deep look** is for the questions an ordinary answer is too quick for: why revenue fell this quarter, what changed between two months, how two locations compare. You press it yourself, Ozni tells you the price first, and it studies your records more carefully than a normal answer does. It does not change anything and it does not send anything.

Only the clinic owner sees the **Deep look** button. Ozni never starts a Deep look on its own.

## Run a Deep look

**1. Ask your question**

Ask Ozni as usual, or type your question in the box without sending it. A Deep look works from the question and from what Ozni has already looked up in this chat.

**2. Select Deep look**

Select **Deep look** in the box next to **Fast** and **Thorough**, or under Ozni's last answer. If the box has your question in it, that is what is asked; otherwise it is the last thing you asked.

**3. Check the price and confirm**

You are asked **Run a Deep look?** and told it uses **50 credits**. Select **Run for 50 credits**, or **Cancel** to stop without using anything.

**4. Watch it work**

A progress line shows the Deep look at work. If it splits the question into parts, for example one per month, each part is listed and ticks off as it finishes (up to four at the same time).

The answer arrives in the chat as a short summary with the figures it found. Tables and charts it used are shown too.

## What it can and cannot do

* **It only reads.** It can look up the same records and reports you can. It cannot change a record, send a message, prepare a draft or open a screen.
* **It has limits.** One Deep look takes a few minutes at most and has a fixed amount of work it can do. If it reaches that limit it says so, and you can ask for another Deep look to carry on.
* **It tells you what it could not check.** The answer ends with **What this Deep look could not cover** whenever a part failed, was cut short or was not allowed. A missing part is never left out silently.
* **Records are information, not instructions.** If a record or document contains text that looks like an instruction, the Deep look reads it as information and says so.

## What it costs

A Deep look uses **50 credits** and Ozni always asks first. If it fails on our side before it gives you an answer, or you stop it, nothing is charged. You need at least 50 credits left for it to start. See [Credits and prices](https://help.clinikehr.com/platform/ozni/credits.md).

Everything a Deep look reads is recorded in the audit log under the same access rules as a normal question.

**Still stuck with Ozni Deep look?**
Check [Troubleshooting](https://help.clinikehr.com/platform/help/troubleshooting.md) first —
it covers the failures we see most often. If that does not resolve it,
[contact support](https://help.clinikehr.com/platform/help/contact-support.md) and include
your workspace name and the time the problem happened, so we can find the
matching entry in your audit log.


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