> ## Documentation Index
> Fetch the complete documentation index at: https://help.clinikehr.com/llms.txt
> Use this file to discover all available pages before exploring further.

# The radiology station

> Where your imaging workload is measured — volumes, pending and completed studies, critical findings, turnaround time and staff performance.

export const StillStuck = ({topic}) => <div className="ck-callout ck-callout--note" role="note">
    <p className="ck-callout__body">
      <strong>Still stuck{topic ? ` with ${topic}` : ''}?</strong>{' '}
      Check <a href="/platform/help/troubleshooting">Troubleshooting</a> first —
      it covers the failures we see most often. If that does not resolve it,{' '}
      <a href="/platform/help/contact-support">contact support</a> and include
      your workspace name and the time the problem happened, so we can find the
      matching entry in your audit log.
    </p>
  </div>;

export const Path = ({steps = []}) => <span className="ck-path">
    {steps.map((s, i) => <span key={i} className="ck-path__step">
        {i > 0 ? <span className="ck-path__sep" aria-hidden="true">
            ›
          </span> : null}
        {s}
      </span>)}
  </span>;

export const Availability = ({editions = ['all'], plans, roles, note}) => {
  const list = editions.includes('all') ? ['clinic', 'pharmacy', 'lims'] : editions;
  return <div className="ck-avail" role="note" aria-label="Feature availability">
      <span className="ck-avail__label">Available in</span>

      {list.map(e => <span key={e} className={`ck-pill ck-pill--${e}`}>
          {EDITION_LABELS[e] || e}
        </span>)}

      {plans ? <span className="ck-avail__label">Plan</span> : null}
      {plans ? <span className="ck-pill ck-pill--plan">{plans}</span> : null}

      {roles ? <span className="ck-avail__label">Who</span> : null}
      {roles ? <span className="ck-pill ck-pill--role">{roles}</span> : null}

      {note ? <span className="ck-avail__note">{note}</span> : null}
    </div>;
};

<Availability editions={['lims']} plans="All plans — the Modalities tab needs Professional" roles="Imaging staff. A lab scientist does not reach the imaging screens at all." />

The **Radiology Station** is the imaging side's control room. **Imaging Requests** is the queue you work; the station is where you see whether the department is keeping up — how much came in, what is stuck, how long it takes, and what needs a phone call rather than a report.

<Path steps={['Sidebar', 'Radiology Station']} />

## The four counters

| Card                      | Reads                                          |
| ------------------------- | ---------------------------------------------- |
| **Total Radiology Tests** | Everything ordered in the period               |
| **Pending Tests**         | Ordered but not yet completed                  |
| **Completed Tests**       | Acquired and finished                          |
| **Critical Findings**     | Studies flagged as needing immediate attention |

**Critical Findings** is not a statistic to review at the end of the week. A critical finding is a phone call to the referrer, and the counter exists so nobody has to notice it by reading a report.

## The tabs

| Tab              | What it is for                                                                               |
| ---------------- | -------------------------------------------------------------------------------------------- |
| **Analytics**    | The counters and every chart below                                                           |
| **Test Catalog** | The imaging studies your centre offers, and their prices                                     |
| **Reports**      | The reporting workspace — see [Report an imaging study](/lims/imaging/reports)               |
| **Modalities**   | Registering imaging machines — see [Connect your imaging machines](/lims/imaging/modalities) |

**Modalities** appears only when the imaging bridge is switched on for your workspace, which is a **Professional** feature. Without it the tab is simply not there.

## Reading the charts

Seven charts sit on the **Analytics** tab, and each answers a different question about the department.

| Chart                     | Its own caption                                     | Use it to                                            |
| ------------------------- | --------------------------------------------------- | ---------------------------------------------------- |
| **Test Volume Trends**    | "Daily radiology ordering and completion patterns"  | See whether completions are keeping pace with orders |
| **Most Requested Tests**  | "Most frequently ordered radiology tests"           | Decide what to staff and stock for                   |
| **Turnaround Time**       | "Average hours to process tests"                    | Spot a backlog before referrers do                   |
| **Staff Performance**     | "Radiologist and technician activity metrics"       | See where the reporting load actually sits           |
| **Modality Distribution** | "Breakdown by imaging type"                         | Check machine utilisation                            |
| **Patient Demographics**  | "Age and gender distribution of radiology patients" | Understand who your imaging serves                   |
| **Urgency Distribution**  | "Test priority breakdown"                           | Notice when everything has become **STAT**           |

Turnaround time is the number a referring clinic judges you by, and it is measured across the lab as a whole under [Turnaround time](/lims/lab/turnaround-time).

<Note>
  A figure of zero and a figure that could not be calculated are different things, and the station distinguishes them. Where a number cannot be worked out for your role or period you will see a dash rather than a nought — do not read a dash as "nothing happened".
</Note>

## Who sees the station

Imaging is a separate world from the bench, and access follows the role rather than the plan:

* A **radiologist** or **radiologist technician** reaches the imaging screens — the station, **Imaging Requests** and patient records — and nothing else.
* A **lab scientist** does not reach the imaging screens at all.
* Owners and managers see everything.

Figures a person may not see are hidden or shown as a dash; they do not produce an error. See [Roles](/platform/team/roles) and [Permissions](/platform/team/permissions).

## If something looks wrong

<AccordionGroup>
  <Accordion title="There is no Modalities tab">
    The imaging bridge is a **Professional** feature — the tab is hidden below that plan, and the page it leads to says **Modality integration is a Professional feature**. See [Change your plan](/platform/plans/change-plan).
  </Accordion>

  <Accordion title="Critical Findings is higher than I expect">
    Every study flagged critical counts until it is dealt with. Work them from the **Critical Findings** button on [Imaging Requests](/lims/imaging/requests), which filters the queue to exactly those studies.
  </Accordion>

  <Accordion title="Turnaround time looks impossible">
    Turnaround runs from the time a study was ordered, not from when someone got to it. A study raised on Friday and acquired on Monday carries the weekend.
  </Accordion>

  <Accordion title="Staff Performance is missing names I expect">
    Someone whose work is attributed to another account, or who is not an imaging role, will not appear. Check their role rather than their output.
  </Accordion>

  <Accordion title="I cannot open the station at all">
    You are on a bench role. Imaging and the bench are deliberately separate — ask an owner or manager if your role is wrong.
  </Accordion>
</AccordionGroup>

<StillStuck topic="the radiology station" />