> ## Documentation Index
> Fetch the complete documentation index at: https://help.clinikehr.com/llms.txt
> Use this file to discover all available pages before exploring further.

# ClinikEHR Help Center

> How-to guides for running your clinic, hospital, pharmacy or diagnostic centre on ClinikEHR.

Find the answer to a specific question, or follow a setup path from scratch. Everything here describes the product as it ships today.

## Start with your product

ClinikEHR comes in three editions. They share an account, a login and a security model, but each has its own screens and its own vocabulary — so pick yours and stay in that section.

<Columns cols={3}>
  <Card title="Clinic & Hospital" icon="https://mintcdn.com/clinikehr/nLyvBRumcl1Yk8z3/images/icons/stethoscope.svg?fit=max&auto=format&n=nLyvBRumcl1Yk8z3&q=85&s=4c5d8303aead0df6f7c935bc2be5a5fc" horizontal={false} href="/clinic/get-started" width="24" height="24" data-path="images/icons/stethoscope.svg">
    Solo practices, group clinics and multi-department hospitals. Appointments, consultations, clinical notes, wards, theatre, billing and insurance.
  </Card>

  <Card title="Pharmacy" icon="https://mintcdn.com/clinikehr/nLyvBRumcl1Yk8z3/images/icons/prescription-bottle-medical.svg?fit=max&auto=format&n=nLyvBRumcl1Yk8z3&q=85&s=b7f0512f701ab4c633b181f92d53e486" horizontal={false} href="/pharmacy/get-started" width="24" height="24" data-path="images/icons/prescription-bottle-medical.svg">
    Retail and hospital pharmacies. Point of sale that keeps working offline, batch and expiry control, dispensing, and customer wallets.
  </Card>

  <Card title="Diagnostics" icon="https://mintcdn.com/clinikehr/gjlpJWWKqjyYNRzM/images/icons/microscope.svg?fit=max&auto=format&n=gjlpJWWKqjyYNRzM&q=85&s=38c48280de9dc7fd8f3b58af1e90a2a1" horizontal={false} href="/lims/get-started" width="24" height="24" data-path="images/icons/microscope.svg">
    Standalone labs, imaging centres and DOT collection sites. Sample lifecycle, worklists, results, imaging and quality control.
  </Card>
</Columns>

<Card title="Not sure which one you have?" icon="https://mintcdn.com/clinikehr/gjlpJWWKqjyYNRzM/images/icons/circle-question.svg?fit=max&auto=format&n=gjlpJWWKqjyYNRzM&q=85&s=ac90bde3fee572bf3034f6187e017fc2" href="/start/editions" width="24" height="24" data-path="images/icons/circle-question.svg">
  Compare the three editions, and find out how to tell which one your workspace is running.
</Card>

## Common questions

<Columns cols={2}>
  <Card title="Set up a new workspace" icon="https://mintcdn.com/clinikehr/nLyvBRumcl1Yk8z3/images/icons/rocket.svg?fit=max&auto=format&n=nLyvBRumcl1Yk8z3&q=85&s=ac50c414c23f359a41f40a4be20181b8" href="/start/concepts" width="24" height="24" data-path="images/icons/rocket.svg">
    What a workspace is, how patients, staff and plans fit together, and what to do on day one.
  </Card>

  <Card title="Add someone to my team" icon="https://mintcdn.com/clinikehr/nLyvBRumcl1Yk8z3/images/icons/user-plus.svg?fit=max&auto=format&n=nLyvBRumcl1Yk8z3&q=85&s=a3fbf78fb687cbc78acbe559e500b46f" href="/platform/team/invite-staff" width="24" height="24" data-path="images/icons/user-plus.svg">
    Invite staff, choose a role, and control exactly what each person can see and do.
  </Card>

  <Card title="Change my plan" icon="https://mintcdn.com/clinikehr/gjlpJWWKqjyYNRzM/images/icons/credit-card.svg?fit=max&auto=format&n=gjlpJWWKqjyYNRzM&q=85&s=0cb94e491d19b5f3dfd58a1eb2cfc987" href="/platform/plans/change-plan" width="24" height="24" data-path="images/icons/credit-card.svg">
    Compare plans, upgrade or downgrade, and understand how staff seats are counted and charged.
  </Card>

  <Card title="Work without internet" icon="https://mintcdn.com/clinikehr/nLyvBRumcl1Yk8z3/images/icons/wifi-slash.svg?fit=max&auto=format&n=nLyvBRumcl1Yk8z3&q=85&s=a906e760ec06ff133ba28b970a22c838" href="/platform/apps/offline" width="24" height="24" data-path="images/icons/wifi-slash.svg">
    What keeps working during an outage, what has to wait, and how captured work catches up afterwards.
  </Card>

  <Card title="Turn on the patient portal" icon="https://mintcdn.com/clinikehr/nLyvBRumcl1Yk8z3/images/icons/user-group.svg?fit=max&auto=format&n=nLyvBRumcl1Yk8z3&q=85&s=b17df60c15b792e566eab92713e2166d" href="/portal/setup/enable" width="24" height="24" data-path="images/icons/user-group.svg">
    Let patients book, sign documents, join video visits and message you securely.
  </Card>

  <Card title="Keep records HIPAA-compliant" icon="https://mintcdn.com/clinikehr/nLyvBRumcl1Yk8z3/images/icons/shield-halved.svg?fit=max&auto=format&n=nLyvBRumcl1Yk8z3&q=85&s=3d3f5c53a33441091182992bba0efd7f" href="/platform/security/hipaa" width="24" height="24" data-path="images/icons/shield-halved.svg">
    Two-factor on patient data, the audit trail, retention, and what to do about an access request.
  </Card>
</Columns>

## For patients

If you are a patient trying to reach your own records, appointments or documents, you want the portal — not this section.

<Card title="Using your clinic's patient portal" icon="https://mintcdn.com/clinikehr/nLyvBRumcl1Yk8z3/images/icons/user.svg?fit=max&auto=format&n=nLyvBRumcl1Yk8z3&q=85&s=fdd8afb7b51f8405d9b0db68b4ae5f26" href="/portal/patients/sign-in" width="24" height="24" data-path="images/icons/user.svg">
  Sign in with an email link, view appointments, sign documents, join a video visit and message your care team.
</Card>

## For developers

Building on top of ClinikEHR data is a separate product with its own documentation.

<Card title="ClinikAPI developer documentation" icon="https://mintcdn.com/clinikehr/gjlpJWWKqjyYNRzM/images/icons/code.svg?fit=max&auto=format&n=gjlpJWWKqjyYNRzM&q=85&s=3d6bc617a8ceba1aac8fb7795e0d73b3" href="https://docs.clinikapi.com" width="24" height="24" data-path="images/icons/code.svg">
  FHIR R4 API, SDKs and embeddable React components.
</Card>
