> ## Documentation Index
> Fetch the complete documentation index at: https://help.clinikehr.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Look up past triage records

> Search every triage record your hospital has taken, not just the last 48 hours, and read the vitals back.

export const AuditNote = ({action = 'This action'}) => <div className="ck-callout ck-callout--info" role="note">
    <p className="ck-callout__body">
      {action} is written to your workspace's audit log with your name, the
      record touched and the time — a HIPAA requirement, and one you can review
      yourself under <strong>Audit Log</strong>. See{' '}
      <a href="/platform/security/audit-log">Audit log</a>.
    </p>
  </div>;

export const StillStuck = ({topic}) => <div className="ck-callout ck-callout--note" role="note">
    <p className="ck-callout__body">
      <strong>Still stuck{topic ? ` with ${topic}` : ''}?</strong>{' '}
      Check <a href="/platform/help/troubleshooting">Troubleshooting</a> first —
      it covers the failures we see most often. If that does not resolve it,{' '}
      <a href="/platform/help/contact-support">contact support</a> and include
      your workspace name and the time the problem happened, so we can find the
      matching entry in your audit log.
    </p>
  </div>;

export const TaskHeader = ({before, time, after}) => <div className="ck-task">
    {before ? <div className="ck-task__cell">
        <div className="ck-task__title">Before you start</div>
        <p className="ck-task__body">{before}</p>
      </div> : null}

    {time ? <div className="ck-task__cell">
        <div className="ck-task__title">Takes about</div>
        <p className="ck-task__body">{time}</p>
      </div> : null}

    {after ? <div className="ck-task__cell">
        <div className="ck-task__title">When you're done</div>
        <p className="ck-task__body">{after}</p>
      </div> : null}
  </div>;

export const Path = ({steps = []}) => <span className="ck-path">
    {steps.map((s, i) => <span key={i} className="ck-path__step">
        {i > 0 ? <span className="ck-path__sep" aria-hidden="true">
            ›
          </span> : null}
        {s}
      </span>)}
  </span>;

export const Availability = ({editions = ['all'], plans, roles, note}) => {
  const list = editions.includes('all') ? ['clinic', 'pharmacy', 'lims'] : editions;
  return <div className="ck-avail" role="note" aria-label="Feature availability">
      <span className="ck-avail__label">Available in</span>

      {list.map(e => <span key={e} className={`ck-pill ck-pill--${e}`}>
          {EDITION_LABELS[e] || e}
        </span>)}

      {plans ? <span className="ck-avail__label">Plan</span> : null}
      {plans ? <span className="ck-pill ck-pill--plan">{plans}</span> : null}

      {roles ? <span className="ck-avail__label">Who</span> : null}
      {roles ? <span className="ck-pill ck-pill--role">{roles}</span> : null}

      {note ? <span className="ck-avail__note">{note}</span> : null}
    </div>;
};

<Availability editions={['clinic']} plans="Enterprise" roles="Any clinical role the Outpatient group is shown to" note="No care area needed — Triage is always in the Enterprise sidebar" />

**Triage History** is the full record of every set of vital signs your hospital has taken. The [Triage List](/hospital/outpatient/triage) only ever shows the last 48 hours, so this is where you come the moment a record is older than that — which, on a ward round or a follow-up appointment, is most of the time.

<Path steps={['Sidebar', 'Outpatient', 'Triage', 'Triage History']} />

<TaskHeader before="At least one saved triage record" time="Under a minute" after="A past set of vital signs on screen, read-only" />

## Before you start

Nothing to set up. **Triage** and its history are always in the sidebar on the Enterprise plan — there is no care-area switch to find.

## What you're looking at

The page opens on a greeting and the line "View complete history of all triage records". It is a separate screen from the list, not a filter on it, and its toolbar is deliberately shorter: **Search for patient**, **New Patient** and **View Columns**. There is no **New Triage** button and no **Refresh** — this page is for reading, and new records are taken on the list.

| Column           | Shows                                |
| ---------------- | ------------------------------------ |
| **Patient ID**   | The hospital number                  |
| **Patient Name** | Who was triaged                      |
| **Status**       | The recorded triage status           |
| **Triage by**    | The staff member who took the vitals |
| **Date**         | When the record was last updated     |

The **⋯** menu on each row offers one action, **View Details**, because a historical record is read-only.

Below the table sits the pager: **Show** … **per page** at 5, 10, 20 or 50 rows, with "Showing 1 to 10 of 47" beside it. An empty history reads **No triage history available.** — a different message from the list's, so the wording tells you which screen you are on.

## Find a past record

<Steps>
  <Step title="Search">
    Enter a name, a patient ID or the name of the staff member who took the vitals into **Search for patient**. The search matches all three, so "who triaged this?" is as answerable as "who was triaged?".
  </Step>

  <Step title="Narrow the table if you need to">
    **View Columns** opens **Toggle columns** — switch off anything you are not reading to fit more rows on a small screen.
  </Step>

  <Step title="Open the record">
    Select **View Details** from the row's **⋯** menu. On a phone, select the card.
  </Step>
</Steps>

## Read the record

The detail view is titled **Triage Details** and holds two cards:

* **Patient Information** — **Patient ID**, **Patient Name**, **Triage By** and **Date**.
* **Vital Signs** — every reading taken, each as a labelled badge: **Blood Pressure** in mmHg, **Pulse Rate** in bpm, **Temperature** in °C, **Respiratory Rate** in bpm, **Oxygen Saturation** as a percentage, **Weight** in kg, **Height** in cm, and **Fasting** and **Random Blood Sugar** in mg/dL. Anything that was not recorded reads **N/A**.

Two things the live form has and this view does not: there is no BMI, and abnormal values are not highlighted. This is a faithful copy of what was written down, not a fresh clinical assessment — read the numbers against the ranges yourself.

Select **Back to History** to return to the table.

## Who can do this

| Action                              | Who by default                                     | Governed by                |
| ----------------------------------- | -------------------------------------------------- | -------------------------- |
| Open **Triage History**             | Any clinical role the Outpatient group is shown to | Role Navigation            |
| Read a past record                  | Anyone who can open the page                       | Role                       |
| Change a past record                | Nobody, from this screen                           | Records are read-only here |
| Register a patient from the toolbar | Anyone who can open the page                       | Role                       |

Nothing on this page is gated by an individual permission slug, so there are no figures that render as a dash and no rows that quietly disappear — you either have the page or you do not.

Two behaviours that surprise people. Permission enforcement across the product is **opt-in per person**: someone never saved in the permissions sheet is unrestricted, and the sheet warns **"Saving starts enforcing"**. And hiding a module from a role in [Role Navigation](/hospital/settings/role-navigation) tidies a sidebar; it is not a security boundary. A denied action is recorded in the audit log; an allowed one is not.

If your hospital requires two-factor authentication, an unverified session cannot read clinical records at all. See [Two-factor authentication](/platform/security/mfa).

## Check it worked

* The record you saved on **Triage List** appears here as soon as it is created — it does not wait 48 hours.
* Searching the patient's name returns their whole triage history, oldest included.
* **View Details** shows the same nine readings that were entered on the form.

<AuditNote action="Opening a past triage record" />

## Common issues

<AccordionGroup>
  <Accordion title="A record I can see on the list is not here">
    It is, but the search or a column toggle is hiding it. Clear **Search for patient** and check the pager — history is sorted newest first and shows ten rows at a time by default.
  </Accordion>

  <Accordion title="There is no Update option on the row">
    Correct. History is read-only; the only row action is **View Details**. Vitals are edited from the record on [Triage List](/hospital/outpatient/triage), and only while it is still inside the 48-hour window.
  </Accordion>

  <Accordion title="The vital signs all say N/A">
    Those readings were never taken. Triage saves whatever was entered and leaves the rest blank rather than inventing a value.
  </Accordion>

  <Accordion title="I cannot find a date filter or an export button">
    There is neither. Filtering is free-text search plus column toggles. To take triage data out of the hospital, use [Data export](/hospital/settings/data-export).
  </Accordion>

  <Accordion title="Very old records are missing">
    The page loads a large but finite number of the most recent records. If you are looking further back than that, search for the specific patient rather than scrolling — the search runs across everything loaded.
  </Accordion>

  <Accordion title="There is no Triage in my sidebar at all">
    Triage exists only on the **Enterprise** plan. There is no care area to check. If the hospital is on Enterprise, what is missing is your role's access to the Outpatient group — see [Role navigation](/hospital/settings/role-navigation).
  </Accordion>
</AccordionGroup>

## FAQ

<AccordionGroup>
  <Accordion title="Why are there two triage screens?">
    Speed. The list answers "who is waiting right now" and is deliberately capped at 48 hours so it stays short during a clinic. History answers "what did we record for this patient" across all time, and is built for searching rather than working.
  </Accordion>

  <Accordion title="Does opening a record here show up in the audit log?">
    Yes. Reading a triage record is logged with your name, the record and the time — the same as opening it anywhere else. See [Audit log](/platform/security/audit-log).
  </Accordion>

  <Accordion title="Can I see a patient's vitals over time?">
    Not on this page — it lists records, not trends. Open the patient's consultation chart and use its **Vitals** tab, which plots the same readings on an **Over time** chart.
  </Accordion>

  <Accordion title="Why is the Date column sometimes later than the visit?">
    **Date** is when the record was last updated. A clinician correcting a reading afterwards moves the record up the list, which is what you want when you are checking recent activity.
  </Accordion>

  <Accordion title="Does this page work offline?">
    No. Triage has no offline capture or cached history — you will see "You're offline" and an empty table. Reconnect and reload.
  </Accordion>
</AccordionGroup>

<StillStuck topic="triage history" />