> ## Documentation Index
> Fetch the complete documentation index at: https://help.clinikehr.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Lab reports

> Order a lab test, take payment, enter results against every parameter, and print or download the finished report.

export const AuditNote = ({action = 'This action'}) => <div className="ck-callout ck-callout--info" role="note">
    <p className="ck-callout__body">
      {action} is written to your workspace's audit log with your name, the
      record touched and the time — a HIPAA requirement, and one you can review
      yourself under <strong>Audit Log</strong>. See{' '}
      <a href="/platform/security/audit-log">Audit log</a>.
    </p>
  </div>;

export const StillStuck = ({topic}) => <div className="ck-callout ck-callout--note" role="note">
    <p className="ck-callout__body">
      <strong>Still stuck{topic ? ` with ${topic}` : ''}?</strong>{' '}
      Check <a href="/platform/help/troubleshooting">Troubleshooting</a> first —
      it covers the failures we see most often. If that does not resolve it,{' '}
      <a href="/platform/help/contact-support">contact support</a> and include
      your workspace name and the time the problem happened, so we can find the
      matching entry in your audit log.
    </p>
  </div>;

export const TaskHeader = ({before, time, after}) => <div className="ck-task">
    {before ? <div className="ck-task__cell">
        <div className="ck-task__title">Before you start</div>
        <p className="ck-task__body">{before}</p>
      </div> : null}

    {time ? <div className="ck-task__cell">
        <div className="ck-task__title">Takes about</div>
        <p className="ck-task__body">{time}</p>
      </div> : null}

    {after ? <div className="ck-task__cell">
        <div className="ck-task__title">When you're done</div>
        <p className="ck-task__body">{after}</p>
      </div> : null}
  </div>;

export const Path = ({steps = []}) => <span className="ck-path">
    {steps.map((s, i) => <span key={i} className="ck-path__step">
        {i > 0 ? <span className="ck-path__sep" aria-hidden="true">
            ›
          </span> : null}
        {s}
      </span>)}
  </span>;

export const Availability = ({editions = ['all'], plans, roles, note}) => {
  const list = editions.includes('all') ? ['clinic', 'pharmacy', 'lims'] : editions;
  return <div className="ck-avail" role="note" aria-label="Feature availability">
      <span className="ck-avail__label">Available in</span>

      {list.map(e => <span key={e} className={`ck-pill ck-pill--${e}`}>
          {EDITION_LABELS[e] || e}
        </span>)}

      {plans ? <span className="ck-avail__label">Plan</span> : null}
      {plans ? <span className="ck-pill ck-pill--plan">{plans}</span> : null}

      {roles ? <span className="ck-avail__label">Who</span> : null}
      {roles ? <span className="ck-pill ck-pill--role">{roles}</span> : null}

      {note ? <span className="ck-avail__note">{note}</span> : null}
    </div>;
};

<Availability editions={['clinic']} plans="Enterprise" roles="Lab scientists, doctors, nurses and managers" note="Needs the Diagnostics care area" />

**Lab Reports** is the laboratory's full surface: **Manage and track laboratory test results.** Ordering, payment, result entry, printing and the day's numbers all live here, on one screen.

<Path steps={['Sidebar', 'Laboratory', 'Lab Reports']} />

<TaskHeader before="At least one test in your catalogue, and a registered patient" time="Two minutes to raise an order" after="A completed test and a printable report" />

## What you're looking at

A period select — **Today**, **Last 7 Days**, **This Month** or **All Time** — sets what every figure is measured over, and **New Report** opens the ordering form. Four tabs divide the screen: **Overview**, **Lab Reports**, **Analytics** and **Reports**.

**Overview** carries four tiles — **Total Tests**, **Pending Tests**, **Completed** and **Critical Results** — with **Test Volume Trends**, **Status Distribution** and a **Recent Lab Reports** list beneath. A quiet period reads **No lab reports found for this period**.

The **Lab Reports** tab is the working list, with **Search reports...** and a status filter offering **All Status**, **Pending**, **In Progress**, **Completed** and **Cancelled**.

| Column                            | Shows                                                        |
| --------------------------------- | ------------------------------------------------------------ |
| **Patient ID** · **Patient Name** | Who                                                          |
| **Test Name**                     | What was ordered                                             |
| **Status**                        | **Pending**, **In Progress**, **Completed** or **Cancelled** |
| **Date Ordered** · **Ordered By** | When, and which clinician                                    |
| **Payment**                       | **Paid**, **Partial** or **Pending**                         |

A **Critical** badge replaces the status badge when the test carries critical values, so an urgent result is never buried behind a routine one. With nothing matching, the table reads **No lab reports found** / **Try adjusting your search or filter criteria**.

Each row's **Actions** menu offers, in order: **View Details**, **Start Test**, **Enter Results**, **Edit Results**, **Cancel Test**, **Print Report** and **Print Receipt**.

## Order a test

<Steps>
  <Step title="Select New Report">
    The form opens as **New Lab Test Order** — **Create a new lab test order for a patient.**
  </Step>

  <Step title="Find the patient">
    Under **Patient Details**, use **Select Patient** and search by name, ID, phone or email. Their ID, age and gender appear as chips so you can check you have the right person.
  </Step>

  <Step title="Choose the tests">
    **Select Lab Test** — **Choose a test to order** — searches your catalogue. Optionally narrow it with **Select Parameters**; leave that empty to include every parameter the test defines. Select **Add to Order**.
  </Step>

  <Step title="Attribute it and add notes">
    Under **Additional Notes**, set the **Referring Doctor / Facility** if the request came from outside. Attributed tests and completed results appear in that referrer's portal — see [Referring doctors](/hospital/diagnostics/referrers).
  </Step>

  <Step title="Check the money and create the order">
    **Order Summary** → **Order Items** shows subtotal, tax, any flat-rate credit and the **Total Amount**. Tick **Collect Payment Now** to take it at the desk; leave it, and the order carries **Payment Pending**. Then **Create Lab Orders (\{n})**, or **Create & Pay (\{n})** when collecting. The confirmation offers **Print Receipt**.
  </Step>
</Steps>

## Enter and release results

<Steps>
  <Step title="Start the test">
    **Start Test** moves the row to **In Progress** and confirms with **Test marked as in progress**. That is what tells the rest of the hospital the sample is on the bench rather than lost.
  </Step>

  <Step title="Enter the values">
    **Enter Results** opens the form on **Test Parameters**, which counts your progress as **\{n} / \{n} parameters filled**. Each field shows **Reference: \{range}** beneath it, and a value outside its range raises an **Abnormal** or **Critical** badge as you type.
  </Step>

  <Step title="Save">
    **Save Results**, or **Save Results & Pay** if a balance is outstanding. The confirmation warns **Critical values detected!** where any parameter is critical — **Please notify the appropriate personnel.**
  </Step>

  <Step title="Correct one if you must">
    **Edit Results** reopens a completed test. The change is recorded with your name and the time; a corrected result is a new clinical statement, not a quiet edit.
  </Step>
</Steps>

<Warning>
  Moving a test to **Completed** is the release, not a housekeeping step — it is what turns a set of numbers into a result other clinicians will act on. A test that is not completed is preliminary and must never leave the building looking final. Print nothing, and send nothing, until it is.
</Warning>

## Print or download

**Print Report** produces the clinical document. **Print Receipt** prints the money slip — they are different documents and are never interchangeable. Opening a report in view mode also offers **Download report**, which shows **Preparing…** while the file is built and confirms with **Laboratory report downloaded**.

<AuditNote action="Opening, printing and downloading a lab result" />

## Working offline

Ordering keeps working. An order raised offline is held on the device and confirmed as **Lab order saved offline**, with a provisional reference and the note that it "syncs when the connection returns; payment stays pending." A connection that drops mid-save gives **Connection dropped — lab order queued** instead. Payment is never taken offline; settle it at the desk once you are back online. See [Working offline](/platform/apps/offline).

## Who can do this

**Role** decides whether this page opens — owners, lab scientists, doctors, managers and nurses pass; anyone else is told **You don't have permission to access Lab Reports. Please contact your clinic administrator.** An owner can also hide **Laboratory** from a role under [Role navigation](/hospital/settings/role-navigation).

| Action                           | Who by default                | How it is governed                                                        |
| -------------------------------- | ----------------------------- | ------------------------------------------------------------------------- |
| Read the list and open a report  | Lab and clinical staff        | Role                                                                      |
| Order a test                     | Lab and clinical staff        | Role                                                                      |
| Enter or edit results            | Lab scientists                | Role — anyone else gets **You are not authorized to submit lab results.** |
| Take payment on the order        | Staff with billing rights     | Permission                                                                |
| See revenue on the Analytics tab | Staff with billing visibility | Permission — a figure you may not see renders as a dash, never a zero     |

Per-person enforcement is **opt-in**: someone never saved in the permissions sheet is unrestricted, and the sheet warns **"Saving starts enforcing"**. A **denied action is recorded** in the audit log; an allowed one is not. See [Staff permissions](/platform/team/permissions).

## Check it worked

* The row shows **Completed**, with **\{n} / \{n} parameters filled** on the form.
* The **Payment** badge reads **Paid**, or **Pending** with a balance you meant to leave.
* **Print Report** produces a document with no preliminary stamp.
* The result appears on the ordering [consultation](/hospital/outpatient/consultation) under **Results**.

## Common issues

<AccordionGroup>
  <Accordion title="You are not authorized to submit lab results.">
    Result entry is restricted by role. Ask an owner to correct your role under [Staff](/hospital/settings/staff), or have a lab scientist enter the values.
  </Accordion>

  <Accordion title="Please add at least one lab test to the order.">
    You have a patient but an empty basket. Search the catalogue, select a test and use **Add to Order** before saving.
  </Accordion>

  <Accordion title="No lab tests found">
    The catalogue has nothing matching. **Add New Test** on the picker takes you straight there — see [Lab station](/hospital/diagnostics/lab-station).
  </Accordion>

  <Accordion title="Lab tests ordered. Payment failed">
    The order exists; only the payment did not go through. It carries **Payment Pending** with the balance — take it again from [Billing](/hospital/revenue/billing) rather than re-ordering the test.
  </Accordion>

  <Accordion title="No lab reports found for this period">
    The period select is the first thing to check. It defaults to **All Time**, so a narrower choice is usually what emptied the screen.
  </Accordion>
</AccordionGroup>

## FAQ

<AccordionGroup>
  <Accordion title="Can I cancel a test after ordering it?">
    Yes — **Cancel Test** on the row, confirmed with **Test cancelled**. Cancelling does not refund a payment already taken; handle that in [Billing](/hospital/revenue/billing).
  </Accordion>

  <Accordion title="What does the Critical badge actually mean?">
    At least one parameter fell outside its critical range. It replaces the status badge deliberately, so a critical result cannot be missed while scanning a busy list.
  </Accordion>

  <Accordion title="Does a referring doctor see the result automatically?">
    Only once it is completed, and only if you attributed the order to them. See [Referring doctors](/hospital/diagnostics/referrers).
  </Accordion>

  <Accordion title="Is the receipt the same as the report?">
    No. **Print Receipt** is the money slip; **Print Report** is the clinical document. Neither substitutes for the other.
  </Accordion>

  <Accordion title="Is there deeper documentation on the report itself?">
    Yes — the Diagnostics edition issues the same reports and covers their contents in detail. See [Lab reports](/lims/lab/reports).
  </Accordion>
</AccordionGroup>

<StillStuck topic="a lab order or report" />